Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Security Supervisor
Eazy's Nite Club
02.2021 - 06.2023
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Recorded incident reports with detailed accounts of occurrences.
Oversaw team of security officers and managed scheduling and performance evaluations.
Conducted regular patrols of facility to detect and deter security threats.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Electronic Repair
Self-employeed
12.2019 - 12.2020
Maintained high-quality standards by conducting thorough testing procedures following each repair job.
Delivered outstanding customer service experience by providing clear explanations of repairs needed and potential costs involved.
Minimized return rates through meticulous attention to detail when completing repairs, ensuring long-term reliability of devices serviced.
Developed a strong knowledge base across various electronics brands, enabling swift identification of common malfunctions unique to particular models.
General Laborer
Cumberland Lumber
09.2019 - 11.2019
Operated heavy equipment safely to transport materials and complete tasks as required.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
General Laborer
HeathCo
02.2019 - 08.2019
Increased productivity with effective communication and collaboration among team members.
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
Complied with all regulatory requirements for waste disposal and hazardous material handling procedures, protecting the environment from potential harm.
Participated actively in regular safety meetings to stay informed about current rules and best practices for accident prevention on the job site.
Loaded, unloaded, and moved material to and from storage and production areas.
Assisted team members with tasks that require group effort.
Performed general housekeeping and cleaning tasks.
Notified supervisors of defective equipment or material.
Read work orders to determine work assignments and equipment and materials needed.
Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
Apprentice Electrician
Self Employed Services
01.2018 - 12.2018
Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
Enhanced customer satisfaction by addressing and resolving electrical issues promptly and professionally.
Maintained accurate documentation of completed work orders, ensuring smooth project management and client relations.
Contributed to energy-saving initiatives by installing energy-efficient lighting systems in homes and businesses.
Performed thorough inspections of electrical systems, identifying potential hazards or violations for prompt resolution.
Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
Expanded knowledge base continuously through ongoing education courses, staying up-to-date with industry advancements and best practices.
Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
Ensured compliance with local building codes during wiring installations, fostering a commitment to safety and quality within the team.
Participated in after-hours emergency services, demonstrating dedication to customer satisfaction and prompt issue resolution.
Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
Understood and used proper tools and equipment to install and maintain electrical systems.
Pulled wire through conduits and through holes in walls and floors.
Organized materials and tools in to maintain clean and neat work areas.
Press Operator
Choctaw Defense
09.2017 - 12.2017
Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.
Managed inventory of printing supplies, proactively ordering necessary materials to prevent production delays or downtime.
Demonstrated flexibility in adapting to various printing methods such as flexographic, lithographic, or digital presses when required for specific projects.
Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
Loaded and positioned raw materials in loading and feeding mechanisms.
Operated press to achieve highest print quality and productivity with minimal scrap.
Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
Followed company policies and OSHA requirements to maintain work safety.
Used gauges, calipers, and other devices to take measurements and identify problems.
Removed excess materials during and after runs and collected for reuse or put into removal bins.
Kept equipment clean, repaired, and lubricated to maximize performance.