Thomas Shoemaker
Arlington,VA
Summary
Enthusiastic and dependable individual seeking a sales position at Mattress Firm. Offering strong customer service skills, a keen ability to communicate, and a passion for helping customers find the right products to meet their needs. Eager to contribute to the team while learning and growing in the retail industry.
Overview
5
5
years of professional experience
Work History
Freelance Landscaping Specialist
Self-Employed
Arlington, VA
01.2023 - 03.2025
- Delivered landscaping services for residential clients, including lawn care, garden design, and outdoor maintenance.
- Developed a loyal client base through proactive door-to-door outreach, word-of-mouth, and referrals, emphasizing strong communication and customer service.
- Managed client requests, budgets, schedules, and detailed service records to ensure efficient operations and high-quality results.
Camp Counselor
TIC Summer Camp
Mclean, VA
06.2021 - 08.2021
- Led recreational activities for children aged 7 to 15, fostering a fun, safe, and engaging environment.
- Collaborated with camp staff to plan, organize, and execute daily schedules and events.
- Developed strong communication, leadership, and mentoring skills by guiding and supporting campers.
- Volunteered for extended day services, providing care and supervision for campers outside regular hours.
Crew Member
Domino's Pizza
Arlington, VA
05.2020 - 05.2021
- Delivered fast and friendly customer service in a high-volume environment, efficiently handling orders, payments, and inquiries.
- Entrusted to clean and close the store with minimal supervision, working alongside one other team member to ensure all tasks were completed efficiently.
- Assisted with inventory stocking and maintained an organized workspace, consistently meeting food safety standards.
- Chosen to train new team members, offering guidance on procedures, customer service, and operational efficiency.
Education
Bachelor of Arts - Political Science
James Madison University
Harrisonburg, VA08-2025
Northern Virginia Community College
Annandale, VASkills
- Active listening
- Customer service
- Collaboration in fast-paced environments
- Conflict resolution
- Time management
- Microsoft Excel
Accomplishments
- Dean’s List, Junior Year – James Madison University
- Completed numerous landscaping projects for residential clients, delivering high-quality results.
- Certificate in Microsoft Excel
- Consistently received positive feedback from clients, team members, and supervisors for strong communication and teamwork.
Timeline
Freelance Landscaping Specialist
Self-Employed
01.2023 - 03.2025
Camp Counselor
TIC Summer Camp
06.2021 - 08.2021
Crew Member
Domino's Pizza
05.2020 - 05.2021
Bachelor of Arts - Political Science
James Madison University
Northern Virginia Community College
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