Accomplished General Sales Manager with a proven track record at Skagit Hyundai, enhancing sales department operations and profitability. Expert in negotiating with lenders and boosting customer satisfaction scores. Demonstrates exceptional motivational skills and a competitive work ethic, alongside innovative thinking and strong relationships with dealership personnel.
Oversee all aspects of sale's dept.
Implementing processes and policies set forth by the General Mgr,
Desk Deals, Negotiate with lenders to maximize profits both front and backend.
Help Salesperson to close deals and prepare smooth transition
to Finance.
Manage follow-up call's of all new car customers to maintain high CSI scores.
Daily monitoring of individual and total sale's numbers from Sales people, F&I and Sale's Mgrs.
Training Sale's dept from short individual 1 on 1 to weekly Sale's meetings.
Daily monitoring with Finance Mgr's to assist with CIT's
Sale's Mgr 3 days a week and Finance Mgr 2 days.
High Level Customer service skills
Ability to Motivate Sales Dept
Relationship with Dealership personal
Out of the Box thinking
Strong Competitive work ethic