THOMAS SIMONSON

Account Manager with 3 years of experience in managing client relationships and account maintenance within the healthcare sector. Skilled in strategic planning, and conflict resolution, enhancing client satisfaction and equipment reliability. Passionate about fostering teamwork and effective communication to drive operational success and customer engagement.

• Manage client relationships and account maintenance for multiple hospitals
• Coordinate service schedules to ensure timely equipment repairs
• Enhance client satisfaction through effective communication and problem resolution
• Achieve measurable improvements in equipment uptime and reliability
• Utilize technical skills to support hospital operations and maintain trust
• Coordinated task delegation and taught efficient methods, enhancing team productivity.
• Managed scheduling for ice rink and volleyball courts, optimizing resource allocation.
• Oversaw financial transactions, ensuring nightly accuracy in cash handling.
• Opened and closed facilities, maintaining operational readiness and security.
• Resolved customer issues through effective communication, improving satisfaction.
• Fostered teamwork among staff to streamline operations, resulting in improved communication and a more cohesive work environment.