Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Sims

Garland

Summary

Over 1 year of experience as motivated and successful Sortation Associate. Work efficiently selecting, packaging and preparing shipping orders. Utilize dolphin handheld device to receive and process orders. Accommodate flexible scheduling during week. As Learning Ambassador-trained and coached multiple AA's. Multiple years experience training new associates at Waffle House and 7-eleven. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Sortation Associate, Learning Ambassador

Amazon
09.2023 - Current
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Enhanced efficiency by sorting and organizing packages according to destination codes.
  • Trained and coached new hires and AA's.

Training Manager/District Manager

Waffle House
08.2009 - 07.2013
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Managed day-to-day operations of 1-3 restaurants.

Assistant Manager

7-eleven
07.2006 - 08.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Trained new associates on day-to-day operations.

Education

High School Diploma -

Bonham High School
Bonham, TX
05.1994

Skills

  • Package handling
  • Sorting Accuracy
  • Warehouse Safety
  • Stock management
  • Training new associates
  • Familiar with station command, apollo, and other applications used at DDF1

Timeline

Sortation Associate, Learning Ambassador

Amazon
09.2023 - Current

Training Manager/District Manager

Waffle House
08.2009 - 07.2013

Assistant Manager

7-eleven
07.2006 - 08.2009

High School Diploma -

Bonham High School
Thomas Sims