Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
Work History
Tow Truck Driver
Big Tow Wrecker Service
North Augusta, SC
08.2025 - 01.2026
Operated tow truck to safely transport vehicles to designated locations
Assisted customers with vehicle recovery and roadside assistance inquiries
Learned and adhered to safety protocols for towing operations
Performed routine inspections and maintenance on towing equipment
Communicated effectively with dispatch for efficient service delivery
Developed familiarity with local roadways and traffic regulations
Adapted quickly to changing situations during emergency response calls
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
Plumber
Babbitts Inc.
Augusta, GA
03.2020 - 02.2025
Installed, repaired, and maintained plumbing systems in residential and commercial settings.
Diagnosed issues in plumbing systems using advanced troubleshooting techniques.
Collaborated with contractors to ensure timely project completion and compliance with regulations.
Supervised junior plumbers, providing guidance on best practices and safety protocols.
Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Tow Truck Driver
Cjs Auto and Towing
Aiken, SC
10.2016 - 07.2020
Documented service details accurately for customer records
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Answered roadside assistance calls for tows and other vehicle support.
Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
Bail Bond Agent
Georgia Carolina Bail Bonds
Aiken, SC
09.2011 - 09.2016
Evaluated client financial situations to determine appropriate bail amounts and terms.
Facilitated communication between clients, courts, and law enforcement agencies for timely bail resolution.
Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
Located, apprehended and returned suspects to court or jail after missed court appearances.
Utilized advanced skip tracing techniques to locate individuals who failed to meet their obligations under the terms of their bonds, minimizing losses incurred by our agency.
Located people failing to appear in court.
13M/ MLRS Crewmember
U.S. Army Active Duty
Fort Sill, OK
08.2008 - 08.2011
Operated various military equipment ensuring adherence to safety protocols.
Collaborated with team members to execute mission objectives efficiently.
Trained junior personnel on operational procedures and best practices.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Organized and detail-oriented with a strong work ethic.
Education
GED -
Wil Lou Gray School
Columbia, SC
Skills
Strong work ethic
Safe driving practices
Organization and planning
Stress tolerance
Patience and empathy
Defensive driving techniques
Conflict resolution
Problem-solving capacity
Adaptability and flexibility
Safety and emergency equipment
Attention to detail
Decision-making
Dependable and cooperative
Accomplishments
Achieved multiple Army medals and Commendations by completing my Tour of Duty overseas to Iraq with accuracy and efficiency.