Open To Work
Thomas Sletto
Naples
Summary
Customer-focused professional with expertise in safety management and event organization. Responds to inquiries with professionalism while maintaining order in high-traffic environments. Leverages strong communication and problem-solving skills to enhance visitor experiences and foster community engagement.
Overview
7
7
years of professional experience
Work History
Director of Handbell Ministries
Moorings Presbyterian Church
Naples
09.2025 - Current
- Conducted regular meetings with department heads to align on progress and ensure accountability for strategic initiatives.
- Facilitated communication between church leadership and members to strengthen relationships and foster trust within the congregation.
- Developed engaging worship services and special events to boost congregation involvement.
- Selected music and organized rehearsals to enhance worship experience and promote greater participation.
- Led interactive rehearsals that fostered cooperation among group members.
Privacy/Security Officer
Wyndemere Country Club
Naples
06.2020 - Current
- Conducted regular patrols to proactively identify and mitigate security risks and hazards.
- Responded promptly to alarms and emergencies, following established procedures.
- Collaborated with law enforcement during incidents, providing necessary information.
- Assisted in training new security personnel on protocols and procedures.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Conducted security checks on personnel entering and exiting the premises.
- Maintained detailed logs of security incidents and submitted comprehensive reports to supervisor for review.
- Enhanced safety of residents through vigilant foot patrols, monitoring vehicle traffic, and identifying unauthorized persons or vehicles on premises.
- Participated in training exercises related to emergency response protocols.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Maintained order and safety while providing customer service and information to facility visitors.
- Communicated effectively with team members while coordinating efforts during shifts.
- Evaluated credentials of personnel and provided temporary badges to visitors.
Theatre Usher
Artis Naples Hayes Hall
Naples
09.2018 - Current
- Assisted guests with inquiries regarding showtimes and facilities.
- Distributed programs and promotional materials before performances.
- Collaborated with staff to maintain cleanliness in public areas.
- Facilitated smooth entry and exit during intermissions and after shows.
- Engaged diverse audience members, creating a welcoming atmosphere and enhancing overall theatre experience.
- Assisted with ticket scanning and ushering patrons to their seats.
- Worked closely with box office staff to facilitate smooth transitions between shows.
- Monitored exits and entrances, maintaining security by preventing unauthorized access to restricted areas.
- Provided assistance with wheelchair access, seating requests and other patron needs.
- Maintained order during performances by monitoring audience behavior.
- Responded promptly to all customer inquiries in an efficient and courteous manner.
- Checked assigned sections for cleanliness, ensuring a tidy venue and contributing to patron satisfaction during and after shows.
- Complied with health and sanitation practices and procedures.
- Greeted and assisted customers to foster positive experiences.
- Maintained positive working relationship with fellow staff and management.
Education
Master of Arts - Music Education
University of St. Thomas
St. Paul, MN12-1992
Bachelor of Arts - Music Education
Concordia College
Moorhead, MN05-1975
Skills
- Community engagement
- Strategic planning
- Strategy formulation
- People management
- Leadership development
- Cross-functional leadership
- Team collaboration
- Client relations
- Customer service
- Effective communication
- Verbal and written communication
- Analytical thinking
- Goal setting
- Creativity and innovation
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteSalary Range
$18/hr - $30/hrTimeline
Director of Handbell Ministries
Moorings Presbyterian Church
09.2025 - Current
Privacy/Security Officer
Wyndemere Country Club
06.2020 - Current
Theatre Usher
Artis Naples Hayes Hall
09.2018 - Current
Master of Arts - Music Education
University of St. Thomas
Bachelor of Arts - Music Education
Concordia College