Thomas Smetana
Lake Saint Louis,MO
Summary
Senior network analyst with over 25 years of experience in network management and troubleshooting. Proven track record in optimizing network performance through collaboration with cross-functional teams. Expertise in ensuring compliance with industry regulations and enhancing operational efficiency. Skilled in project management and effective communication, consistently delivering measurable improvements across diverse industries.
Overview
32
32
years of professional experience
Work History
Senior Network and Compliance Analyst
Edward Jones
Maryland Heights, Missouri
12.2023 - 11.2025
- Analyzed network compliance regulations, ensuring adherence to industry standards.
- Conducted internal audits to identify operational process improvements.
- Recommended workflow enhancements to achieve compliance goals.
- Reviewed departmental change policies against industry best practices to increase success rates.
- Identified potential risk areas and developed effective mitigation strategies.
Senior Network Analyst
Edward Jones
Maryland Heights, Missouri
02.2009 - 12.2023
- Analyzed network performance, identifying opportunities for optimization.
- Designed and implemented robust network infrastructure to support organizational needs.
- Developed comprehensive documentation detailing network configurations and procedures.
- Evaluated new networking tools to improve system efficiency and reliability.
- Engaged with external vendors to resolve complex network issues promptly.
Technical Consultant - Satellite
Edward Jones
Maryland Heights, Missouri
10.2000 - 02.2009
- Conducted technology assessments to enhance system performance and reliability.
- Developed and implemented tailored technical solutions to meet customer needs.
- Delivered comprehensive training sessions on new technologies for client staff.
- Facilitated effective utilization of new technology tools and products during training.
- Negotiated with vendors to secure quality technical resources at competitive prices.
Network Technical Support Engineer
Edward Jones
Maryland Heights, MO
03.1996 - 10.2000
- Executed routine maintenance on network devices to ensure optimal performance.
- Configured and troubleshot routers, switches, firewalls, servers, load balancers, and storage devices.
- Developed troubleshooting guides for common network issues to improve team efficiency.
- Participated in training sessions to stay updated on networking technology advancements.
- Collaborated with IT professionals to assess system requirements and implement solutions.
National Program Manager
Vanstar Corporation
St Louis, Missouri
01.1994 - 03.1996
- Managed national program initiatives across three large enterprises, including Edward Jones, Baxter Healthcare, and Northwestern Mutual Life.
- Ensured teams met operational standards for safety, quality, and delivery metrics.
- Monitored program activities and reported results to senior management.
- Tracked progress of initiatives and provided timely updates to stakeholders.
- Prepared technical documents outlining project objectives, timelines, deliverables, and resource requirements.
Skills
- Network design, implementation, management and troubleshooting
- System and Technical documentation
- Change management and Risk Assessment
- Leadership
- Regulatory compliance
- Project management/Scrum
- Strategic planning
Timeline
Senior Network and Compliance Analyst
Edward Jones
12.2023 - 11.2025
Senior Network Analyst
Edward Jones
02.2009 - 12.2023
Technical Consultant - Satellite
Edward Jones
10.2000 - 02.2009
Network Technical Support Engineer
Edward Jones
03.1996 - 10.2000
National Program Manager
Vanstar Corporation
01.1994 - 03.1996