Thomas Smith
Queens,NY
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Creative and motivated leader with excellent communication and listening skills necessary for planning and accomplishing complex projects.
Overview
15
15
years of professional experience
Work History
Supervisor
Bolt Parking
04.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled escalated customer complaints professionally, resolving issues to maintain positive relationships with patrons.
- Monitored surveillance cameras strategically placed throughout the premises, quickly identifying suspicious activities or unauthorized access.
Janitorial Maintenance Worker
Jemn Inc.
01.2019 - 05.2022
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Properly handled, transported, and disposed of recycled materials.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
Stock Room Manager
Footlocker Retail
08.2008 - 09.2010
- Improved stockroom efficiency by implementing an effective organization system for inventory management.
- Reduced stock discrepancies through meticulous record-keeping and regular audits.
- Enhanced team productivity by providing clear guidance and support in daily tasks.
- Streamlined order processing with accurate and timely documentation of incoming shipments.
Owner
Big Tom's Landscaping
06.2010 - Current
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Maintained grounds by trimming, weeding, and general clean-up.
- Improved client satisfaction with timely project completion through efficient management of resources, materials, and team members.
- Built strong relationships with clients through consistent and clear communication, providing regular project updates and addressing concerns promptly.
Education
No Degree - Liberal Arts And General Studies
NYU
New York, NY2012
Skills
- Staff Management
- Goal-Oriented
- Conflict Resolution
- Leadership Abilities
- Problem Solving
- Training and Development
- Customer Service
- Parking Management
- Inventory Management
- Incident Investigation
Timeline
Supervisor
Bolt Parking
04.2022 - Current
Janitorial Maintenance Worker
Jemn Inc.
01.2019 - 05.2022
Owner
Big Tom's Landscaping
06.2010 - Current
Stock Room Manager
Footlocker Retail
08.2008 - 09.2010
No Degree - Liberal Arts And General Studies
NYU
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