Thomas Smith
Upper Marlboro,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Estimator
Phenomenal LLC
07.2008 - Current
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Supervised and Managed up to thirty people nightly in completing multi-million dollar projects.
- Telephoned and emailed clients for materials, verbally communicates during daily operations of business daily with General Contractors, Subcontractors and Vendors.
- Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
Administrative Assistant/Loan Officer/Mortgage Loan Processor
All Homes Financial And All Homes Realty
01.2006 - 09.2008
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Telephoned banks, financial institutions, clients and vendors.
- Door to Door advertised for refinancing loans and new home financing.
- Closed Loans
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Clerk
DC Government Child & Family Services Agency, CFSA
03.2005 - 09.2006
- Edited and proofread documents for accuracy and completeness.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Printed five hundred books weekly.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
Manager
Walter Reed Army Medical Center
07.2004 - 02.2005
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed twenty-five employees nightly in the Hospitol cleaning of Walter Reed Army Medical Center hospitols wards.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed and motivated employees to be productive and engaged in work.
Courier
ABSS
08.2000 - 07.2004
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Drove safely at all times to avoid accidents and harm.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Delivered packages to customer doorsteps and business offices.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Every two weeks made a delivery and pick up to Richmond, VA.
Education
High School Diploma -
Duval High School
Lanham, MD05.1990
Skills
- Customer Relationship Management
- Analytical Skills
- Decision-Making
- Problem-solving abilities
- Multitasking
- Cost Estimation
- Reliability
- Estimating Software
- Excellent Communication
- Computer Literate
Timeline
Estimator
Phenomenal LLC
07.2008 - Current
Administrative Assistant/Loan Officer/Mortgage Loan Processor
All Homes Financial And All Homes Realty
01.2006 - 09.2008
Clerk
DC Government Child & Family Services Agency, CFSA
03.2005 - 09.2006
Manager
Walter Reed Army Medical Center
07.2004 - 02.2005
Courier
ABSS
08.2000 - 07.2004
High School Diploma -
Duval High School
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