Thomas Smith
Panama City,FL
Summary
Enthusiastic Systems Analyst/System Administrator polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Systems Analyst/System Administrator
Professional Systems Associates, Inc.
2019.08 - Current
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
- Conducted regular system audits to ensure compliance with security protocols and best practices.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Developed custom scripts to automate routine tasks, saving valuable team hours.
- Improved user satisfaction with system upgrades and regular maintenance tasks.
- Increased system security by conducting regular vulnerability assessments and implementing necessary patches.
- Conducted post-implementation reviews to capture lessons learned and improve future projects.
I.T. Intern
CMIT Solutions
2019.05 - 2019.07
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Supported senior developers in implementing new technologies and refining existing systems.
Education
Bachelor of Science - Information Technology
Georgia Southern University
Statesboro, GA05.2019
Associate of Science - Computer Science
Georgia Military College - Milledgeville
Milledgeville, GA01.2017
Skills
- Database Design
- End-user support
- Application support
- Software development life cycle
- Diagnostic Tools
- Technical Documentation
- System Upgrades
- Web Services
- User requirements
- Network Administration
- IT Infrastructure
- Information Security
Certification
CompTIA Security+ Certification
Windows Server 2019 Certification
Windows Server 2022 Certification
Cyber Awareness Challenge Certification
Timeline
Systems Analyst/System Administrator
Professional Systems Associates, Inc.
2019.08 - Current
I.T. Intern
CMIT Solutions
2019.05 - 2019.07
Bachelor of Science - Information Technology
Georgia Southern University
Associate of Science - Computer Science
Georgia Military College - Milledgeville
CompTIA Security+ Certification
Windows Server 2019 Certification
Windows Server 2022 Certification
Cyber Awareness Challenge Certification
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