Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Thomas Smith

Horn Lake,USA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Manager – HR DepartmentAdministrative SupervisorManagerPersonal AssistantAdministrative Manager

Location Preference

On-Site
Location: Horn Lake, USA, USMemphis, TNDallas, TX
Open to relocation: Yes

Salary Range

$48000/yr - $100000/yr

Important To Me

Paid time offPaid sick leaveWork-life balanceCareer advancementCompany Culture

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

20
20
years of professional experience

Work History

Manager - Lead Designer

Double R Graphics
02.2012 - 10.2025
  • Led the graphic design and printing department of 30 people, guiding the design team to achieve superior quality in all deliverables.
  • Managed company inventory along with financial records, payroll, and accounts payable/receivable, enhancing operational efficiency.
  • Led cross-functional teams to enhance operational efficiency and drive project success.
  • Developed strategic initiatives to streamline processes and reduce costs across departments.
  • Directed operational workflows to optimize production efficiency and meet client deadlines.
  • Analyzed market trends to inform strategic decisions on service offerings and pricing models.
  • Coordinated resource allocation effectively, maximizing utilization of materials and equipment.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Manager – HR Department

Citywide Services
04.2006 - 11.2012
  • Developed and implemented process improvements to enhance service delivery efficiency.
  • Oversaw daily operations, ensuring compliance with safety and regulatory standards.
  • Recruited, trained, and supervised administrative support personnel of 5, promoting a collaborative work culture.
  • Performed performance evaluations to gauge staff development, thereby increasing team efficiency.

Manager – Graphic Design Department

Citywide Services
04.2008 - 04.2010
  • Directed the graphic design and printing department, delivering cutting-edge designs that aligned with client requirements.
  • Oversaw daily operations, ensuring compliance with safety regulations and service standards.
  • Developed and implemented process improvements to enhance service efficiency and customer satisfaction.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

Associate of Science - Audio Engineering

The Los Angeles Recording School
Los Angeles, CA
04.2002

Certificate - Computer Information

Computer Technical Institute
Los Angeles, CA
01.1998

Certificate - Administrative Assistant Specialist

United States Air Force
Biloxi, MS
10.1993

Skills

  • Customer service
  • Certified Lean Six Sigma Sensei (CLSSS)
  • Team leadership
  • Decision-making
  • MS Office

  • Adobe Acrobat, Photoshop, & Illustrator
  • Scheduling
  • Document Coordination
  • Operational Support
  • Relationship building

Timeline

Manager - Lead Designer

Double R Graphics
02.2012 - 10.2025

Manager – Graphic Design Department

Citywide Services
04.2008 - 04.2010

Manager – HR Department

Citywide Services
04.2006 - 11.2012

Associate of Science - Audio Engineering

The Los Angeles Recording School

Certificate - Computer Information

Computer Technical Institute

Certificate - Administrative Assistant Specialist

United States Air Force