Thomas Sommer
Fullerton,California
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Manager
Porky's Pizza
04.2023 - Current
- Run the store efficiently, make pizzas, and take care of inventory.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Delivery Driver
Porky's Pizza
06.2019 - 04.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Helped out with anything that needed to get done around the store.
- Cleaned the store thoroughly at the end of every shift.
Installer
Flooring Specialists
06.2017 - 05.2019
- Installed wood, carpet, tile, and laminate flooring in commercial and residential.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Enhanced customer satisfaction by providing timely and accurate installations.
Education
No Degree - Welding
Esperanza High School
Placentia, CAHigh School Diploma -
Eldorado High School
Placentia, CA06.2016
Skills
- Strategic Planning
- Great Customer Service
- Team Leadership
- Problem Solving
- Work Planning and Prioritization
- Managing Operations and Efficiency
Timeline
Manager
Porky's Pizza
04.2023 - Current
Delivery Driver
Porky's Pizza
06.2019 - 04.2023
Installer
Flooring Specialists
06.2017 - 05.2019
No Degree - Welding
Esperanza High School
High School Diploma -
Eldorado High School
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