Summary
Overview
Work History
Education
Skills
References
Awards
References
Timeline
Generic

Thomas Spencer

Gallatin,TN

Summary

Dynamic and results-oriented Account Manager with more than 25 years of experience in Automotive Aftermarket in B2B, Client Relations, Project Management and Executive Engagement. Proven track record of driving client satisfaction, developing strategic relationships, and exceeding sales targets. Skilled in Key Performance Metrics, Professional Speaking and Presenting, Strategic Planning of Multi-Regional roles in the field with Executives Officers, Vice Presidents, and District Management Teams.

Overview

Work History

Area Sales, Technical and Operational Manager

Sherwin-Williams Company
  • Managed a portfolio of our largest Customer base with over 250 clients, fostering strong relationships to ensure retention, satisfaction and strategic revenue growth
  • Develop, implement and drive strategic account plans that resulted in a continuous increase in revenue over 12 years
  • Collaborate with cross-functional teams to deliver customized solutions and resolve client issues promptly and in hitting critical timelines
  • Conduct regular business reviews to identify opportunities for upselling and cross-selling
  • Analyzed client feedback and data to drive improvements in service offerings.

National Accounts Manager

Sherwin-Williams Company

Business Development Manager – Digital Platforms

Sherwin-Williams Company

Education

Business Administration -

Butler University
Indianapolis

Skills

  • Client Relationship Management
  • Strategic Planning and Execution
  • CRM Software
  • Data Analysis and Reporting
  • Communication and Negotiation of Contracts
  • Project Management
  • Performance monitoring
  • Process Improvement
  • Performance reporting
  • P&L Management
  • Strategic Partnerships
  • Solutions Development
  • Contract Negotiation
  • Business and Operations Management
  • Consultative Sales
  • Supply Chain Management

References

Available upon request

Awards

  • Strategic Manager of the Year
  • Game Changer of the Year

References

References available upon request.

Timeline

Area Sales, Technical and Operational Manager

Sherwin-Williams Company

National Accounts Manager

Sherwin-Williams Company

Business Development Manager – Digital Platforms

Sherwin-Williams Company

Business Administration -

Butler University
Thomas Spencer