Area Sales, Technical and Operational Manager
- Managed a portfolio of our largest Customer base with over 250 clients, fostering strong relationships to ensure retention, satisfaction and strategic revenue growth
- Develop, implement and drive strategic account plans that resulted in a continuous increase in revenue over 12 years
- Collaborate with cross-functional teams to deliver customized solutions and resolve client issues promptly and in hitting critical timelines
- Conduct regular business reviews to identify opportunities for upselling and cross-selling
- Analyzed client feedback and data to drive improvements in service offerings.