Accomplished Branch Manager with a proven track record at GM Equipment Corp, enhancing operational efficiency and customer satisfaction. Expert in inventory management and policy formulation, I leverage strong analytical skills and QuickBooks proficiency to drive business development. Known for exceptional team leadership and problem-solving abilities, consistently achieving and surpassing goals.
1. Handle all daily activity at a quickly growing repair facility
2. Developed policies and procedures to ensure consistent customer care and meet company expectations
3. Approve all customer estimates and invoices
4. Look up and order all parts for repairs using multiple vendors
5. Maintain accurate and proper inventory levels to maximize repair times
6. Resolve customer issues
7. Hire and train new employees
1. Oversee all daily activity of a quickly growing rental equipment store
2. Hire and train new employees on company policies and procedures
3. Facilitate all logistics of multiple trucks on delivery routes and provide quick answers on delivery issues
4. Look up and order all parts and maintain correct inventory levels and inventory accuracy
5. Oversee all repair orders for accuracy of time and parts used
6. Develop procedures to increase efficiency and profitability and train multiple employees in other branches
1. Operated order picker in a safe and resposible manner
2. Picked product specified by customer orders and placed in appropriate location in the warehouse
3. Pulled re-plen orders
4. Followed all warehouse safety procedures
1. Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
2. Ordered parts for customers, repair shops, and service departments for use in agricultural equipment.
3. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
4. Analyzed sales trends to follow demands of customers and in-shop needs.
5. Oversaw shipping and receiving of parts to customers and other branches
6. Provided oversight for inventory control, accuracy doing routine audits
7. Handled all logistics with the shipment of product amongst all 10 branches
8. Oversaw annual corporate inventory and variance counts and resolution
1. Responsible for all daily activities of a equipment rental and repair store
2. Handled all customer issues
3. Hired and trained employees on policies and procedures
4. Looked up and ordered all parts for repairs or sales
5. Oversaw all aspects of shipping and receiving
6. Oversaw store inventory for proper levels and accuracy
7. Oversaw yearly inventory and monthly audits and variance reports and resolution
1. Estimate jobs and ordered materials as needed
2. Worked with customers on any issues or change orders
3. Provided direction to crews to stay on task of deadlines
4. Framing, roofing, rough in and finish plumbing, heating and A/C, finish carpentry, painting, excavation, decks and landscaping
1. Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
2. Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
3. Oversaw all warehouse operations
4. Oversaw yearly inventory and solved ant issues with incorrect counts
5. Handled all logistics of multiple trucks and delivery schedules
1. Received orders to restock materials, shipped materials to jobsites
2. Monthly cycle counts
3. Picked up and delivered materials to jobsites
4. Helped purchase tools and materials
1 Business development expertise
2 Policy formulation
3 Excels in team leadership
4 QuickBooks experience
5 Microsoft Excel
6 Microsoft Word
7 Strong analytical skills
8 Strong problem solving skills
9 Attention to detail
10 Strong understanding of inventory management
Certified Instructor in Boom lift, Scissor lift and Telehandler operation