Innovative Human Resources Executive demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Record of success in improving recruitment and retention. Advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources.
As the HR leader for The MC Hotel, a full-service Autograph Collection property by Marriott, I am entrusted with a diverse array of crucial responsibilities. My primary function revolves around strategically partnering with the General Manager to ensure the smooth operation of the hotel. This involves overseeing strategic leadership initiatives, managing talent to optimize performance, fostering positive employee relations, administering competitive compensation and benefits packages, driving organizational development efforts, ensuring adherence to compliance and risk management protocols, and spearheading comprehensive training and development programs to enhance the skills and capabilities of our workforce.
Served as the human resources leader for 4 full-service hotels including 2 different brands, Hilton & Marriott, in 2 different states with a workforce of over 400 employees. Accountable for all aspects of the human resources operation including talent acquisition & management for both line-level & executive committee positions, employee & labor relations, succession & workforce planning, performance management, payroll & compensation management, training and development for both company & hotel brand standards, employee recognition & engagement initiatives, union avoidance & grievance handling. Ensured safety of all employees and guests by creating and maintaining a safety-first culture partnering with all department heads to ensure the success of the program. Ensured high employee morale through employee engagement initiatives & rewards to ensure a consistent high employee retention rate.
Managed the HR department for the northeast region consisting of various clients such as Netflix, NBC, CBS, ABC, Hilton, Marriott, IHG, Mount Sinai, Facebook/Meta, Twitter, Google and more with a workforce of over 8,000 employees including both union and non-union divisions. Built and leveraged relationships at all levels in the organization, informing and assisting others while being viewed as a valued, trusted, and credible business partner. Fostered a culture that is diverse and inclusive, in line with the strategic goals of the organization, team building, organizational development, engagement and accountability. Implemented success measures to coach leaders to be proactive in employee relations and avoid reactionary situations. Proactively worked to support leaders with talent initiatives, leadership development programs and improving team member performance engagement.
Served as the Senior Human Resources Business Partner with 4 direct reports and a workforce of over 1,500 employees spread across over 20 airports throughout the Central and Eastern regions of the United States serving various airline clients. Developed a collaborative approach to Human Resources (HR) operations in line with workforce needs, culture, and values. Developed a team of business partners that provided HR services in support of the company's operational objectives and ensured that HR is compliant with all state and federal laws and policies applicable and relevant to HR operations practices. Supported leadership by leading HR services including developing appropriate and effective strategies related to recruitment, workforce planning, compensation, performance management, training and development, rewards and recognition, benefits, employee relations, policy administration, immigration, employee communications, HR data integrity and systems, metrics and reporting.