Thomas Stephens
Charlotte,NC
Summary
Experienced Director and Leadership Development Specialist with over 15 years of experience in community engagement, team leadership, and program management. Passionate about fostering meaningful connections, equipping teams for success, and delivering high-quality service to clients. Proven ability to develop and implement training programs, manage operations, and drive program excellence while maintaining strong relationships with within.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Acting Unit Manager
Piedmont Airlines
Charlotte, NC
06.2023 - Current
- Supervise daily operations, manage staff, and ensure high service standards in a fast-paced environment.
- Coordinate with multiple departments to ensure seamless execution and efficiency.
- Monitor compliance with policies, regulations, and company standards.
- Communicate effectively with team members, leadership, and stakeholders to maintain smooth operations.
- Utilize communication tools to assign tasks, track progress, and manage workflows.
Leadership Development Coordinator
Impact Players
Charlotte, NC
03.2010 - 06.2023
- Designed and implemented leadership training programs, equipping individuals and teams for personal, professional, and athletic growth.
- Conducted workshops and speaking engagements on leadership, teamwork, and community engagement.
- Provided basketball consulting, physical training, and mentorship, developing athletes both on and off the court.
- Managed business operations, including budgeting, recruitment, and client relations, ensuring long-term success and impact.
Career Development Specialist
Dayton Job Corps Center
Datyon, OH
05.2008 - 05.2012
- Developed career training programs, equipping students with workforce skills and confidence.
- Built community partnerships, creating career opportunities with businesses and organizations.
- Provided coaching and mentorship, guiding students in goal-setting and career success.
- Empowered students to identify strengths and make informed career decisions.
Education
Bachelor of Science - Organizational Communication
Ohio University
Athens, OH06-2003
Skills
- Leadership Development & Team Building
- Community Engagement & Relationship Building
- Program Management & Operations
- Client Relations & Stakeholder Communication
- Recruiting, Training & Coaching
- Conflict Resolution & Problem-Solving
- Event Planning & Execution
- Budgeting & Financial Stewardship
- Asana & Microsoft Proficiency
Affiliations
- 24/7 Mentoring Nonprofit
- Troy Christian High School Basketball – Varsity Head Coach
- Kingdom Christian Leadership Academy – Varsity Head Coach
- Stolen Lunches Nonprofit – Monthly Call Prayer Leader | Quarterly Speaker
Accomplishments
- Living Word Church – Pastor Assistant
- Greater Grace Temple Church – Encounter Counselor & Pastor Assistant
Certification
- Breakthrough Counseling Certificate – Breakthrough Ministry
- Life Coaching Certification – Better Life Training
Timeline
Certified Acting Unit Manager
Piedmont Airlines
06.2023 - Current
Leadership Development Coordinator
Impact Players
03.2010 - 06.2023
Career Development Specialist
Dayton Job Corps Center
05.2008 - 05.2012
- Breakthrough Counseling Certificate – Breakthrough Ministry
- Life Coaching Certification – Better Life Training
Bachelor of Science - Organizational Communication
Ohio University
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