Thomas Stiger
Oklahoma City,OK
Summary
Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.
Overview
33
33
years of professional experience
Work History
Communications Lineman
Code Red
OKC, OK
02.2023 - 07.2024
- Removed old wires from utility poles before replacing them with new ones.
- Guided trainees on technical aspects during the learning process
- Read and interpreted work orders, diagrams, and specifications to determine repair or installation requirements.
- Coordinated with team members to remove trees and other obstructions from lines and equipment.
- Communicated effectively with customers, addressing concerns and explaining the nature of work.
Amazon FBA Seller
Self-employeed
OKC, OK
04.2021 - 02.2023
- Developed pricing strategies to ensure competitive positioning within the marketplace.
- Analyzed sales data to determine areas of improvement for future campaigns.
- Researched and identified potential suppliers for sourcing new items.
- Investigated competitors' pricing structures in order to create a more attractive offering for customers.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
Transportation Operations Manager
Amazon
OKC, OK
08.2019 - 04.2021
- Monitored daily operations to ensure compliance with safety regulations.
- Identified areas where additional resources were needed to meet customer demands efficiently.
- Provided guidance and leadership to team members while managing their workloads effectively.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Facilitated cross-departmental collaboration to streamline logistics processes and improve supply chain efficiency.
Operations Manager
Healthy Paradise Spa
Yukon, OK
09.2017 - 08.2019
- Developed and implemented operational procedures to ensure quality standards are met.
- Performed cost analysis for various projects to determine budget requirements.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Managed financial operations including accounting and payroll activities
Logistics Load Manager
Frontier Drilling
OKC, OK
07.2011 - 09.2017
- Coordinated closely with other departments within the company to ensure smooth transition from one stage of operation to another.
- Worked collaboratively with customers and staff at various levels.
- Maintained high standards of internal and external customer service.
- Managed high-performing team to enhance quality and safety of internal freight systems.
- Developed and implemented strategies for efficient loading of trucks.
Rig Move Manager
D&D Equipment
OKC, OK
05.2002 - 06.2011
- Coached, mentored and trained team members in order to improve their job performance.
- Led multi-unit efforts to achieve project goals on schedule
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Coordinated with multiple departments for on-time and cost-effective project delivery
- Facilitated routine discussions with team to evaluate work and find enhancement areas.
Baggage Handler and Aircraft Service
American Airlines
OKC, OK
08.2000 - 04.2002
- Performed pre-flight safety checks of the aircraft to ensure no foreign objects were present on the tarmac.
- Managed multiple types of ground service machinery
- Efficiently managed manual loading of heavy luggage on planes
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Escalated findings of irregularities in baggage procedures to supervisory staff
- Collaborated with airlines personnel regarding flight schedules, delays and cancellations.
Swamper, Equipment Operator , CDL OTR Driver
D&D Equipment
OKC, OK
07.1991 - 07.2000
- Dismantled drilling rigs and moved to different locations.
- Ensured secure and organized loading/unloading of daily material shipments
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
Education
Some College (No Degree) - Psychology
Oklahoma City Community College
Oklahoma City, OKGED -
Oklahoma City Community College
Oklahoma City, OKSkills
- Team Building/Leadership
- Interdepartmental Cooperation
- Budgeting and cost control
- Staffing Optimization
- Employee Development
- Analytical Decision-Making
- Customer Service
- Strategic Assignment Distribution
Affiliations
- Personal Health & Fitness
- Family Connection & Gatherings
- Carpentry (Home Building & Repairs)
- Cooking
References
References available upon request.
Timeline
Communications Lineman
Code Red
02.2023 - 07.2024
Amazon FBA Seller
Self-employeed
04.2021 - 02.2023
Transportation Operations Manager
Amazon
08.2019 - 04.2021
Operations Manager
Healthy Paradise Spa
09.2017 - 08.2019
Logistics Load Manager
Frontier Drilling
07.2011 - 09.2017
Rig Move Manager
D&D Equipment
05.2002 - 06.2011
Baggage Handler and Aircraft Service
American Airlines
08.2000 - 04.2002
Swamper, Equipment Operator , CDL OTR Driver
D&D Equipment
07.1991 - 07.2000
Some College (No Degree) - Psychology
Oklahoma City Community College
GED -
Oklahoma City Community College
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