THOMAS STILLMAN
Valdosta,GA
Summary
General Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company wide problems. Seasoned management professional who excels in establishing excellent working relationships with customers , employees , vendors and contractors. Versatile manager focused on team building and talent development. Driven to surpass company goals while thriving in goal driven environments.
Overview
42
42
years of professional experience
Work History
General Manager
Hall's Motorsports
New Orleans , LA
2018.04 - Current
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
Sales Manager
Mavrix Motorsports
Middletown , NY
2017.10 - Current
- Implemented improvements in the sales process and procedures
- Hold daily meetings with sales and finance staff
- Meet with all department heads and Dealer Principle on a weekly basis
- Desk all deals for maximum profitability
- Secure new avenues of lending and Finance products.
General Manager
South Georgia Powersports
Valdosta , GA
2024.01 - 2024.03
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Pompton Sport Center
Pequannock Township , NJ
2016.01 - 2017.07
- Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations
- Collaborated with department managers streamline the sales process achieve maximum profitability
- Trained sales and finance team, restructured sales, delivery and follow up procedures to ensure customer satisfaction
- Handled all day to day business as well as marketing and advertising
- Achieved #1 ranking in ATV sales in the state and district for Yamaha
- Ordered all rolling inventory for all OEM brands sold
- Handled all merchandizing and displays in parts and showroom floor
- Expanded cross-functional organizational capacity by collaborating with parts and service and sales departments.
Designer/ Consultant
Motorcycle consultant for Motion Picture Industry
1994.09 - 2016.05
- Secure motorcycles and related vehicles as well as design and build running specialty vehicles for TV and feature movies
- All vehicles are fully operable and camera ready in design and function
- Latest design credit ROBO COP.
General Manager / Co Owner
EagleRider PCH
Marina del Rey , Ca.
2006.01 - 2015.09
- Successfully opened and directed Motorcycle Rental and touring operation
- Grew business from 6 motorcycles to 46 motorcycles in the fleet in less than 8 months
- Created new model segments within the EagleRider franchise system, earning the Corporate Soaring Eagle award 2 years in a row.
General Manager
Honda Kawasaki KTM Vespa of Santa Monica
Marina del Rey , Ca.
2001.04 - 2015.05
- Increased profits by 30% by spearheading marketing and sales programs
- Reduced and controlled company expenses as well as workforce in order to grow and prosper during the economic downturn in the industry
- Improved the product mix and the sales process as well as store design to keep pace with consumer demands and changing market
- Analyzed and controlled inventory in parts and accessories department as well as new and used units
- Set goals for all departments as well as providing training and support
- Developed a strong relationships with OEM's and other suppliers
- Elevated Dealership to Powersports Business Magazine Top 50 Dealer award 2013 and 2014.
Sales Associate
Marina Yamaha
Marina del Rey , Ca.
1999.06 - 2001.04
- Lead sales person assisting customers in the purchase of motorcycles, boats, ATV's and watercraft
- Managed inventory.
General Manager / Co Owner
SATO Racing Performance
Placenta , Ca.
1997.02 - 1999.06
- Co Founder of the company and concept
- Developed product as well as all catalog content, development and distribution and racer support
- Developed distribution outlets and marketing and product testing with magazines
- Worked with domestic suppliers and contractors to build product and maintain quality control
- Built the brand name throughout the USA as a high quality industry changing motorcycle performance product brand.
Sales and Marketing
Special Edition Motorsports
El Segundo , Ca.
1996.04 - 1997.03
- Oversaw sales forecasting, goal setting and performance reporting for all accounts
- Monitored market activity and quoted pricing to maintain healthy profit margins
- Created sales contacts with on- and off-premise accounts.
Co-Owner
POWER CYCLES
NEW YORK , NY
1986.01 - 1994.09
- Developed metrics and measured in order to further penetrate the market place
- Designed the financial model for a new business venture
- Created marketing and advertising through racing and conducting seminars
- Performed mechanical work on customers vehicles
- Interacted with all customers and created relationships with the motorcycle community and vendors.
Technician
VILLAGE CYCLES
New York , Ny
1982.03 - 1985.12
- Performed mechanical repairs as well as organize the service department, order parts and greeted service customers.
Education
Graduated at top of class with letter of recommendation: mechanics and dealership management -
AMI - Daytona Beach
Skills
- Process improvement
- Project management
- Sales Training
- Finance Training
- Strategic planning
- Budgeting and finance
- Customer relations
- Quality control
- Personnel management
- New product introductions
- Inventory control
- Light Speed
- DX 1
- Talented multi-tasker
Additional Information
Continually educating myself in the Powersports business with Industry webinars, seminars and all OEM training
Industry and non Industry referrals are available
Timeline
General Manager
South Georgia Powersports
2024.01 - 2024.03
General Manager
Hall's Motorsports
2018.04 - Current
Sales Manager
Mavrix Motorsports
2017.10 - Current
General Manager
Pompton Sport Center
2016.01 - 2017.07
General Manager / Co Owner
EagleRider PCH
2006.01 - 2015.09
General Manager
Honda Kawasaki KTM Vespa of Santa Monica
2001.04 - 2015.05
Sales Associate
Marina Yamaha
1999.06 - 2001.04
General Manager / Co Owner
SATO Racing Performance
1997.02 - 1999.06
Sales and Marketing
Special Edition Motorsports
1996.04 - 1997.03
Designer/ Consultant
Motorcycle consultant for Motion Picture Industry
1994.09 - 2016.05
Co-Owner
POWER CYCLES
1986.01 - 1994.09
Technician
VILLAGE CYCLES
1982.03 - 1985.12
Graduated at top of class with letter of recommendation: mechanics and dealership management -
AMI - Daytona Beach
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