Thomas Stryska
Farmingdale,NY
Summary
Consistent professional with substantial experience in the marine industry and expertise in all ares of boating. Proficient in JDA and Windows. Committed to boosting production, decreasing costs and increasing Sales.
Overview
25
25
years of professional experience
Work History
Operations Manager
Reynolds Towing & Marine Service
Bay Shore, NY
04.2016 - 11.2019
- Supported captain, including taking responsibility for ship operations in cases of injury or illness
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
- Assisted with fabrication of equipment and purchased parts and supplies to fit specific repair and installation requirements
- Maintained contact with units on assignment to provide further assistance and support when needed
Store Manager
South Shore Marine Supply
Massapequa, NY
05.2012 - 09.2014
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries
- Oversaw daily operations of start-up, including staffing and training, compliance, inventory control and financial functions
- Boosted sales by 15% by effectively cultivating customer rapport and delivering superior customer service
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation,
Sales Associate
Freeport Marine
Freeport, NY
04.2010 - 05.2012
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Maintained organized, presentable merchandise to drive continuous sales
General Manager
West Marine Inc.
Watonsville, CA
03.1995 - 06.2008
- Maximized efficiency by coaching and mentoring 50 personnel on selling principles, industry practices, and company procedures
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
- Received superior customer service satisfaction scores for 8 consecutive quarters
- Enforced quality assurance protocols to deliver ideal customer experiences
Education
High School Diploma -
Saint John The Baptist
West Islip05.1984
Skills
- Budgeting and forecasting
- Project development and life cycle
- Order processing
- Database management
- Inventory counts
- Ability to reconcile differences
- Eye for detail
- Shrink management
Timeline
Operations Manager
Reynolds Towing & Marine Service
04.2016 - 11.2019
Store Manager
South Shore Marine Supply
05.2012 - 09.2014
Sales Associate
Freeport Marine
04.2010 - 05.2012
General Manager
West Marine Inc.
03.1995 - 06.2008
High School Diploma -
Saint John The Baptist