Thomas Swanson
American Falls
Summary
Experienced Sales Account Manager at Titan Machinery, consistently achieving impressive results in revenue generation and maintaining strong customer relationships. Skilled in creating strategic sales plans and improving account retention. Utilizes exceptional negotiation abilities and effective communication to propel business growth and cultivate enduring client partnerships.
Overview
27
27
years of professional experience
Work History
Sales Account Manager
Titan Machinery
03.2023 - Current
- Responsible for accurate preordering Case IH AG equipment and Case Construction equipment
- Responsible for growing sales an margins year over year. Grew sales and revenue 500% from 2023-2024
- Determine cost and pricing of proposals and bids
- Resolve customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction
- Develop and implement sales strategies that resulted in increased revenue
- Develop and significantly grew assigned territory using strong engagement and marketing skills
- Lead sales planning, development and account management to grow existing accounts and establish new sales accounts
- Manage accounts to ensure customer satisfaction and account retention
- Develop sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Deliver exceptional account service to strengthen customer loyalty
- Coordinate with other departments regarding order status updates and delivery schedules
- Conduct product demonstrations for existing and potential customers
- Facilitated financing using many different lenders. I fit the product, interest rates an length of term , to the buyers needs.
Sales Manager
Ida Pet Foods
01.2022 - 03.2023
- Worked remotely, met goals and over achieved distributing and revenue forecast.
- Outsold production abilities.
- Developed contracts with large grocery chains to distribute our product
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts
- Trained, coached, and mentored junior sales personnel to ensure success in their roles
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
- Developed and significantly grew assigned territory using strong engagement and marketing skills
- Participated in negotiation with vendors regarding product purchases or contracts
- Responsible for purchasing tools and products to make a finished and marketable product to sell to retail markets.
- Established new accounts and serviced existing accounts maintaining professional relationships
- Directed and coordinated products, services and sales activities
- Oversaw regional and local sales managers and staff
- Managed daily operations of sales department, including supervision of staff members
- Managed inventory and supplies to ensure materials were available when needed
- Prioritized and organized tasks to efficiently accomplish service goals
Sales Associate
Parris RV
03.2022 - 08.2022
- Worked with fellow sales team members to achieve group targets
- Upsold additional items based on customer interests and needs
- Built and maintained relationships with peers and upper management to drive team success
- Adhered to company initiatives and achieved established goals
- Answered customer inquiries regarding products features, pricing, and availability
- Provided accurate information and about products, prices and services
- Assisted customers with product selection, sizing and styling
Owner/Operator
Farm Bureau Finance Services Agency
05.1998 - 10.2021
- Coordinated and participated in group presentation on financial services to attract new clients
- Maintained up-to-date knowledge of industry trends and regulations
- Promoted agency products to customers in person, by telephone and in writing
- Performed administrative tasks such as preparing invoices, updating records
- Reviewed policy documents for accuracy prior to issuing them to clients
- Resolved customer inquiries regarding policy changes or coverage issues
- Made appointments with potential clients to discuss products
- Managed many policy renewals each year
- Counseled prospects and policy holder on coverage, limits and regulations
- Analyzed financial data related to insurance products to ensure accuracy of information
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage
- Researched coverage and premium options and supplied clients with best coverage available for individual needs
- Developed life insurance and commercial insurance leads to meet monthly sales targets
- Strengthened traceability by developing organization systems for keeping records, reports and agendas
- Utilized industry software tools such as rating engines and quoting systems
- Assessed client risks profiles and recommended appropriate coverage plans
- Served as a point of contact for customers throughout the life cycle of their policies
- Consulted with clients to develop customized insurance policy packages and advised clients on investment opportunities to safeguard assets while minimizing cash flow
- Attended networking events to build new contacts in the industry
- Engaged customers and provided high level of service by carefully explaining details about documents
- Built relationships with external parties, such as carriers, vendors and regulators
- Evaluated and pursued sales leads obtained through direct referrals
Education
Bachelor of Science -
PGA Business School
05.1995
Post-Degree Certificate -
Managerial Program
09.1988
Skills
- Client relationship building
- Sales strategy development
- Lead prospecting
- Customer-oriented
Timeline
Sales Account Manager
Titan Machinery
03.2023 - Current
Sales Associate
Parris RV
03.2022 - 08.2022
Sales Manager
Ida Pet Foods
01.2022 - 03.2023
Owner/Operator
Farm Bureau Finance Services Agency
05.1998 - 10.2021
Post-Degree Certificate -
Managerial Program
Bachelor of Science -
PGA Business School
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