Thomas Swift

Work History

Nursing Assistant

Munson Medical Center

09.2022 - 10.2024

Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Environmental Services Housekeeper

Munson Medical Center

07.2018 - 09.2022

Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
Disposed of trash and recyclables each day to avoid waste buildup.
Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
Verified cleanliness and organization of storage areas and carts.
Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.
Cleaned elevators, glass, and planters in public areas.
Documented and reported necessary facility and building repairs observed.
Operated electronic backpack vacuums and floor sweepers.
Minimized disruptions to hospital operations with efficient coordination of housekeeping services around patient care schedules.
Kept public pathways clear of safety hazards and spills with regular checks and attention.

Quality Assurance Analyst

FedEx

08.2014 - 06.2018

Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Reported progress, test metrics and results to project stakeholders.
Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Reduced number of customer-reported issues by establishing preemptive testing strategy that targeted common failure points.

Summary

Overview

Work History

Nursing Assistant

Environmental Services Housekeeper

Quality Assurance Analyst

Education

Certificate - Pharmacy Technologies

Associate Of Applied Science - Surgical Technologies

Skills

Timeline

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