THOMAS TERRY

• Oversaw hiring process for part-time and full-time staff positions within sports department.
• Attended conferences or workshops focused on enhancing professional skills related to sports management.
• Cultivated relationships with local media outlets for coverage of important team achievements or events.
• Conducted regular staff meetings to discuss updates, share best practices, and address any issues within department.
• Assisted in development of strategic plans aimed at increasing overall program growth and success.

• Produced and managed live broadcasts for college basketball games, handling camera switching, scorebug & etc

• Created and scheduled social media content across multiple platforms, including highlight clips, score graphics

• Wrote scripts and game-day rundowns for broadcast talent, ensuring smooth on-air flow.

• Assisted with post game editing and organized digital media assets for season-long coverage. • Contributed to growing online engagement through real-time updates and creative content strategy.

• Developed high-quality journalistic content for digital platforms.
• Wrote engaging and informative articles, adhering to strict deadlines.
• Researched and fact-checked information before publishing articles to ensure accuracy and credibility.
• Engaged audience members and encouraged participation with use of multi-platform social media strategies.
• Improved newscasts and stories with creative production techniques and user-focused media forms.
• Attended press conferences, community events, and local meetings to stay informed on latest developments in specific beats or sectors.
• Collaborated with photographers, videographers, and graphic designers to enhance storytelling through visuals.

• Overcame objections with successful product demonstrations and persuasive communication skills.
• Determined customers' needs based on sales calls and face-to-face meetings.
• Exceeded sales objectives to capture new leads and customers.
• Provided continued customer support after closing sales.
• Resolved customer concerns using strong communication and conflict management skills.
• Demonstrated selling experience in fast-paced, service-oriented retail setting.
• Created great customer experiences with personalized sales support.
• Met and consistently exceeded sales quotas.

• Listened to guest needs and responded promptly for personalized service.
• Kept food service and preparation areas clean and neat.
• Communicated professionally with customers, colleagues and supervisors.
• Followed safety, sanitization and food handling guidelines.
• Reconciled cash tills from dining sales as part of closing duties.
• Memorized menu additions, changes and limited offerings.
• Demonstrated hospitality and customer service while greeting tables.