Dynamic Meat/Seafood Manager with a proven track record at Winn-Dixie, excelling in operational efficiency and team leadership. Achieved significant waste reduction through effective training and inventory control. Committed to enhancing customer satisfaction and driving sales growth through innovative merchandising and exceptional service. Strong communicator with a focus on continuous improvement.
Work History
Meat/Seafood Manager Store Keyholder
Winn-Dixie
04.2021 - Current
Wrapped, weighed, labeled and priced cuts of seafood.
Prepared and placed seafood cuts and products in display counter to appeal to customers.
Created clean and inviting appearance for fresh seafood cases to encourage sales.
Provided detailed information to customers about available seafood products and self-service items.
Managed daily work schedules for seafood staff.
Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
Managed budgeting and pricing strategies to maximize profitability without compromising quality.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Trained new team members on food preparation techniques, equipment usage, and safety protocols for seamless integration into the workforce.
Maintained proper food safety guidelines by adhering to cleaning, sanitizing, and storage procedures for equipment and ingredients.
Oversaw food preparation and monitored safety protocols.
Meat /seafoodmanager
Fresh Market Inc.
03.2021 - 04.2021
Oversaw daily operations, ensuring proper staffing levels, efficient workflow, and timely order processing.
Conducted regular competitor analysis to maintain market competitiveness within the local area''s seafood offerings.
Established performance benchmarks for staff accountability, resulting in improved productivity levels across the department.
Developed creative merchandising displays for improved product visibility and sales growth.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Lead Meat Cutter
Publix
01.2020 - 07.2020
Trained new team members in proper meat cutting techniques, resulting in improved efficiency and consistency among staff.
Conducted inventory audits to ensure accurate product counts, preventing stock discrepancies and ordering errors.
Reduced waste by accurately measuring and trimming meat products to meet customer specifications.
Assisted with setting pricing strategies based on market trends, contributing to increased profitability for the store''s meat section.
Ensured customer satisfaction by providing exceptional service, addressing concerns, and fulfilling special requests when possible.
Meat/Seafood/assistant Store Manager
Luckysmarkets
07.2018 - 02.2020
Increased sales by effectively merchandising seafood products and offering helpful product suggestions to customers.
Maximized freshness of displayed seafood items by frequently replenishing ice beds as needed throughout the day.
Managed incoming shipments of fresh fish efficiently, verifying product integrity upon arrival while minimizing wait times for customers.
Meat/Seafood Manager
Scott Foods/Harris Teeter/Kroger Company
09.1995 - 06.2017
Streamlined inventory management for increased efficiency and reduced waste.
Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.
Implemented effective staff training programs, resulting in knowledgeable and efficient team members.
Assisted in creating an approachable atmosphere where customers could learn about different types of seafood options as well as their preparation methods.
Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
Coordinated with other departments to optimize cross-merchandising opportunities for increased revenue generation.
Maintained a clean, organized, and safe work environment in accordance with company standards.
Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
Promoted a culture of continuous improvement through employee feedback and process evaluation.
Assistant Store Manager of Operations
Kash N Karry
12.1982 - 09.1995
Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
Managed daily store operations to ensure optimal customer service and employee productivity.
Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.
Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
Promoted a safe work environment by enforcing company safety policies and addressing potential hazards promptly.