Thomas Tita Nwa
Scrum Master
Memphis,TN
Summary
Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams. Demonstrated proven record in facilitating and coaching teams to follow agreed processes in skillfully removing impediments and helping them meet their goals. Comfortable assessing, evaluating and transforming teams in to achieving defined goals with added value. Looking forward into facilitating and coaching any team into realizing their Scrum/agile journey
Overview
25
25
years of professional experience
4
4
Certification
Work History
Scrum Master
Methodist Lebonheur Health Systems
Memphis, TN
06.2015 - 02.2022
- Facilitate two teams daily stand-up, sprint planning, sprint review/demo and retrospective meetings.
- Work with Product Owners and other Stakeholders across departments to ensure deliverables are met with relevant milestones, thus reducing time for product delivery
- Remove impediments by finding right personnel to handle impediment that may cause sprint delay
- Worked to provide continuous improvement for product development and services thus, realizing growth and added value by great percent.
- Work with stakeholders and subject matter experts to establish technical vision and analyze tradeoffs between usability and performance needs, including change management
- Facilitate validation sessions and work alongside users and developers to resolve design problems as well as functional requirement issues
- Provide support to team leading and facilitating team building events, working closely with project office to ensure products deliverables and deployment are on target using different tracking system
- Work with cross functional team to help formulate meaningful user stories thus increasing productivity by large percent
- Evaluate information gathered from various sources, breakdown high level information into details and distinguish user requests from underlying true needs
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
System Technical Analyst
Methodist Healthcare
Memphis, TN
06.2010 - 05.2015
- Supervised and coordinated implementation of clinical information systems for new 700 bed hospital facility
- Managed workflow planning, as well as wrote some policies, procedures, guidelines and protocols for internal/external PACS access, security requirements and level of support
- Coordinated roll-out of entire system on various platforms to migrate with no down time or system interruption.
- Evaluated and recommended hardware and software products compatible and applicable for long range integration
- Planed, coordinated and provided support for network servers/desktop applications
- Team lead with variety of accomplished tasks and projects
- Authored technical requirement documentation to suit business goals and technological limits.
- Designed and maintained consistent data collection protocols and standards across numerous databases and projects.
- Worked with customers to understand needs and provide excellent service
Network System Analyst
AZTEC Technology Partners
Memphis, TN
02.1997 - 02.2010
- Responsible for testing, rolling out and upgrading multiple servers and desktops systems
- Provided end-user support, resolving problems and providing solutions for new installations of both hardware and software for over 12,000 desktop and servers
- Was able to ensure efficiency and logical soundness for changes to systems, utilizing prescribed techniques and procedures
- Planed, coordinated and assigned work and tasks to other technicians as necessary
- Managed and directed roll out of multiple systems.
Education
Masters - Urban and Regional Planning
University of the District of Columbia, Policy and Planning
1995
Computer Hardware and Networking Certification, (A+, Novell, Microsoft systems - undefined
Delta Computer Training Institute
1995
Bachelor of Science - Community and Urban Planning
University of The District of Columbia
Washington DC1992
Skills
- Training and Coaching
- Strong at negotiating and Conflict facilitation
- Great Technical Capabilities
- Leader who serves with strong organizational skill
- Public speaking
- Customer interaction
- Development team trainings
- Teamwork and Collaboration
- Interpersonal Communication
- Waterfall methodology
Certification
Certified SAFe 5 Scrum Master
Certified SAFe 5 Practitioner
Comptia Security +
Certified Network Administrator, Engineer (CNA, CNE)
Microsoft Certified Professional (MCP, MCSE)
Timeline
Scrum Master
Methodist Lebonheur Health Systems
06.2015 - 02.2022
System Technical Analyst
Methodist Healthcare
06.2010 - 05.2015
Network System Analyst
AZTEC Technology Partners
02.1997 - 02.2010
Masters - Urban and Regional Planning
University of the District of Columbia, Policy and Planning
Computer Hardware and Networking Certification, (A+, Novell, Microsoft systems - undefined
Delta Computer Training Institute
Bachelor of Science - Community and Urban Planning
University of The District of Columbia
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