Thomas Towers
Ridgefield
Summary
Experienced in leading crossfunctional teams, driving data-driven decision-making, optimizing supply chain and operational processes, negotiating contracts for cost savings, and implementing performance improvements to achieve significant financial and operational efficiencies. Skilled in managing complex IT projects from conception to deployment, ensuring alignment with business goals. Possess deep understanding of project lifecycle, risk management, and stakeholder communication strategies. Strengths include leadership, problem-solving abilities, and adaptability to changing technology landscapes. Have successfully led teams to deliver projects on time and within budget, improving operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Senior Data Analyst
Legacy Health
Portland
06.2022 - Current
- Acting as a strategic liaison between Supply Chain and Pharmacy Administration, driving cross-functional collaboration to optimize operational efficiency
- Leading end-to-end analysis of pharmacy procurement, applying descriptive, diagnostic, predictive, and prescriptive analytics to identify cost-saving opportunities and enhance decision-making processes
- Managing savings initiatives through all project phases-initiation, planning, execution, and operationalization-ensuring alignment with organizational goals and timelines
- Developed and implemented a comprehensive savings dashboard, tracking over $2M and $2.3M in savings for FY'23 and FY'24 respectively, providing actionable insights and driving continuous improvement in financial performance
Manager
University of Maryland Medical System
Baltimore
03.2021 - 05.2022
- Managed $2.1M in perpetual inventory across five counties, overseeing both medical and procedural care supplies to ensure optimal stock levels and cost efficiency
- Spearheaded the implementation of operational processes within a new ERP system, streamlining PAR Operations, Receiving, Inventory Replenishment, and Capital Requisitioning to drive operational excellence
- Delivered a 42% reduction in inventory value while maintaining a 98.6% fill rate, optimizing inventory levels without compromising supply availability or quality
- Led a performance improvement initiative to address invoice discrepancies, achieving a 58% reduction in errors, resulting in $250K in prompt pay savings and enhanced financial controls
Associate
Johns Hopkins Medicine
Baltimore
09.2020 - 03.2021
- Led a transformative Supply Chain initiative to optimize an existing self-distribution model and consolidate service centers, targeting a potential $10M impact through enhanced operational efficiencies
- Conducted comprehensive analytics for the restructuring of 50+ physician practices, identifying opportunities to increase margins and transition to a value-based care model, aligning with industry trends
- Co-led the redesign of the enterprise-wide budgeting process, implementing a digitized budget planning technology solution to improve the accuracy, efficiency, and scalability of the annual budget cycle
Program Manager III
Cleveland Clinic
Cleveland
03.2018 - 09.2020
- Oversaw a team of three project managers in negotiating contracts for clinical capital equipment and consumables for a $300M+ greenfield international hospital project, driving cost efficiency and operational alignment
- Led a workstream as the project lead, overseeing a team of two analysts to successfully implement Oracle ERP with a focus on Supply Chain Management (SCM), streamlining processes and improving system integration
- Negotiated and optimized language access services contracts (video-remote, over-the-phone, and in-person) to achieve $800K in savings, enhancing service delivery while reducing costs
- Conducted in-depth analysis and identified opportunities to optimize call center, intake, and appointment scheduling resources, resulting in a $575K reduction in operational costs
- Led the restructuring of a department with over 200 employees to enhance operational efficiency, delivering a $500K cost savings through streamlined processes and resource realignment
Operational Excellence Project Specialist
University of Maryland Shore Regional Health
Easton
07.2017 - 03.2018
- Co-led a comprehensive Supply Chain Transformation Program, providing financial analytics and project management expertise to deliver over $1.2M in savings through process optimization and strategic improvements
- Directed an Emergency Department Throughput Reduction Program, achieving an initial 20% improvement in patient throughput, enhancing operational efficiency and patient care delivery
- Led the planning, execution, tracking, and monitoring of the SRH Outpatient Clinic Throughput Program, resulting in a 30% increase in throughput and significantly improving clinic efficiency and patient flow
Operational Performance Data Analyst
University of Maryland Shore Regional Health
Easton
07.2016 - 07.2017
- Standardized and implemented an over bed table purchasing plan resulting in 20% reduction in cost
- Led a materials management initiative which provided the director a performance measure for team members
- This project also included the redesign of one of the health system's warehouses, the new design increased team member productivity by 46% equivalating to a reduction 2.0 FTEs at that site
- Provided financial analysis and comparison of new linen program resulting in savings of $160K
Education
Health Services Administration - Minor in Corporate Finance, Information Management and Systems Design
Xavier University
Cincinnati, OH01.2016
Lean Six Sigma Green Belt -
Management & Strategy Institute
Downingtown, PA01.2017
Skills
- Project management
- Financial analysis
- Statistical modeling
- Performance metrics
- ERP systems
- Business intelligence
- Continuous improvement
- Financial modelling
- Business strategy
- LEAN
- Six Sigma
- SQL
- Tableau
- R
- Lawson
- Contract execution
Quote
Organizationally Focused. Business Minded. Interpersonally Skilled.
Professional Values
- Servant Leadership
- Integrity
- Empathy
- Respect
- Transparency
- Innovation
- Teamwork
- Perseverance
- Ambitious
- Accountability
- Compassion
- Excellence
Timeline
Senior Data Analyst
Legacy Health
06.2022 - Current
Manager
University of Maryland Medical System
03.2021 - 05.2022
Associate
Johns Hopkins Medicine
09.2020 - 03.2021
Program Manager III
Cleveland Clinic
03.2018 - 09.2020
Operational Excellence Project Specialist
University of Maryland Shore Regional Health
07.2017 - 03.2018
Operational Performance Data Analyst
University of Maryland Shore Regional Health
07.2016 - 07.2017
Health Services Administration - Minor in Corporate Finance, Information Management and Systems Design
Xavier University
Lean Six Sigma Green Belt -
Management & Strategy Institute
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