Summary
Overview
Work History
Education
Skills
Certification
Awards
Additional Information
Timeline
Generic

Thomas Towne

Sparta

Summary

Experienced in leading commercial and residential sales teams, increasing revenue, and enhancing customer satisfaction. Proficient in strategic planning and market analysis to pinpoint growth prospects and execute effective sales tactics. Demonstrated expertise in negotiation and leadership to achieve business goals and foster team accomplishments.

Overview

34
34
years of professional experience
3
3
Certification

Work History

Residential Sales Supervisor

Orkin Pest Control
09.2019 - Current
  • Responsible for understanding a variety of protection services and how to make strategic recommendations to customers. This is done by performing World Class inspections from top to bottom. This will allow me to solve problems and build trusted relationships ensuring homes and families are protected.
  • Inspectors Duties:
  • Schedule sales appointments and meet with potential customers in homes to explain products and services.
  • Achieve goals by prospecting new business, assigned leads, asking for referrals, and cold door knocking.
  • Build World Class detailed inspection reports.
  • Processing all work orders and scheduling work to be completed.
  • Close out all leads when completed.
  • Staying up to date with monthly safety training.
  • Thinking outside the box in order to solve problems when standard solutions are not a viable option.
  • Sales Supervisor Duties:
  • Training new hires of basic knowledge for them to get out on their own using Tell, Show, and do methods.
  • Setting up iPad in order to perform duties.
  • Running motivational sessions, example "Boot Camp" for struggling performers by checking in using Teams, discussing frustrations, mindset, product knowledge, analyzing other inspection reports and giving them feedback from another view.
  • Offering after training assistance and feedback.

Area Manager

Schwans
04.2010 - 06.2019
  • Managed day-to-day operations of a $2 million sales depot.
  • Prepared and facilitated daily, monthly safety meetings that instills a positive safety culture.
  • Recruited, hired, and training of new Route Sales Representative's
  • Coached a sales team of 13 RSR's 2 SOS's and 3 Material Handler's on effective strategies to maintain and growth of business.
  • Held daily, monthly individual meetings with RSR's to review performance, set expectations and goals that are achievable for succeed.
  • Responsible for scheduling of preventative maintenance and other repairs which are vital to keep fleet moving every day. 15-18.
  • Responsible for the implementation and execution of new method of operations.
  • Collaborated monthly with Zone Manager to review performance and to discuss location strategy.
  • Managed a customer base of 6800 to 7000+ with a wide variety of customer service and administrative tasks to resolve customer issues immediately.
  • Monitored location P&L against budget and prior year.

Partner/VP of Sales

US Green Products, LLC
01.2008 - 03.2010
  • Implementing and training distribution networks across the county. Local sales calls, measuring rooms and scheduling time/dates for installation.
  • Design and promote new innovative flooring products each year. Do all shipping, receiving, and inventory control.
  • QuickBooks accounting software, processing invoice for payment, and working closely with company partner overseas on current orders and shipping times with vendors.

Partner/VP of Sales

WFI Bamboo LLC
10.1999 - 12.2007
  • Implementing and training distribution networks across the county. Local sales calls, measuring rooms and scheduling time/dates for installation.
  • Design and promote new innovative flooring products each year. Do all shipping, receiving, and inventory control.
  • QuickBooks accounting software, processing invoice for payment, and working closely with company partner overseas on current orders and shipping times with vendors.

Education

Diploma -

Haddonfield Memorial High School
06.1990

Skills

  • Sales proficiency
  • Strategic planning
  • Successful deal negotiation
  • Field sales proficiency
  • Team management experience
  • Strong organizational abilities
  • Effective visual storytelling
  • Proficient in time management
  • Skilled in Microsoft Office applications
  • Commitment to service quality
  • Proficient in Microsoft Outlook
  • Workforce development
  • Financial planning
  • B2B sales experience
  • Operational management
  • Proficient in retail customer engagement
  • Adept at utilizing computer tools
  • Proficient in negotiation techniques

Certification

  • TAP Pest Control Insulation
  • March 2024 to Present
  • Completed of TAP Training course
  • Commercial Pesticide Applicator For Hire
  • April 2023 to February 2028
  • Licensed & Certified Termite Inspector

Awards

GutterLock Certified Installer, March 2024, Passed training courses to allow me to be a GutterLock certified installer., RAC Market Share Award Recipient, 2022, #3 - 77.6% RAC Market Share, President's Club Honors, 2022, Earned President Club Honor by selling and completed over $675,000 benchmark goal. $686,982 for the year., RAC Market Share Award Recipient, 2021, #3 in Region RAC Market Share 70.2%, RAC Market Share Award Recipient, 2020, Top RAC Market Share RSI - 69%

Additional Information

  • SKILLS
  • Self-motivator
  • Quick learner of new technology
  • Sales technician and strong closing techniques
  • Great with numbers
  • Awesome work ethic
  • Team player
  • Ability to multi-task to complete time sensitive projects
  • Time management
  • Ability to motivate new employees to provide an environment for them to succeed.
  • Knowledgeable of Outlook, Microsoft Word, Excel

Timeline

Residential Sales Supervisor

Orkin Pest Control
09.2019 - Current

Area Manager

Schwans
04.2010 - 06.2019

Partner/VP of Sales

US Green Products, LLC
01.2008 - 03.2010

Partner/VP of Sales

WFI Bamboo LLC
10.1999 - 12.2007

Diploma -

Haddonfield Memorial High School

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Thomas Towne