
Licensed Emergency Medical Technician (EMT) certified through Mountainland Technical College with Basic Life Support (BLS) certification and a High School Diploma. Nearly three years of experience in a fast-paced customer service environment, demonstrating strong communication, teamwork, problem-solving, and critical-thinking skills. Proven ability to remain calm under pressure, handle challenging situations professionally, and provide excellent service. Dedicated to delivering high-quality patient care while working effectively as part of a healthcare team.