Thomas Vadasz

Work History

Gaylord Opryland Resort & Convention Center

02.2022 - Current

Planned, directed, and managed banquet functions for two largest functions post-pandemic (3000-person events)
Liaised with Catering Managers about event changes and client specifications, and implemented requested adjustments leading to high survey scores
Delegated tasks to staff members to maximize production under tight deadlines.
Provided exceptional service to guests by immediately addressing needs and requests.
Oversaw timeliness and quality of food delivery at high-volume events.
Interpreted instructions to schedule and set up events to client specifications.
Set up and broke down conference and banquet rooms to meet facility standards and specifications.
Organized banquet storage and surrounding areas to facilitate access to products and materials.

Gaylord Opryland Hotel

07.2017 - 03.2020

Coordinated with Event Management processing group room inventory and billing to achieve high scores in overall event satisfaction
Monitored rooms inventory of groups both in-house and upcoming to maximize revenues
Processed billing portfolios for groups to ensure accurate accounting practices
Evaluated sales contracts for all sizes of groups for accuracy, created necessary group blocks within multiple systems allowing reservations to be made,
Created rate plans and worked with Revenue Management to boost occupancy and ADR.

Sea Pines Resort

12.2014 - 07.2017

Worked with management on green initiatives to earn certification in Leading in Energy and Environmental Design (LEED certification)
Handled payment collection and payroll of 60 employees.
Supervised teams during many events; including preparation, setup, execution, breakdown, and billing
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Achieved record breaking revenues during Heritage Golf tournament, earning just over one million dollars in a two week span

Embassy Suites

10.2013 - 05.2015

Kept accounts in balance and ran daily reports to verify totals, ran reports detailing daily guest numbers, accounting expenses and income.
Created lasting relationships with guests that built loyalty and drove hotel revenue.
Trained new staff on correct procedures, compliance requirements and performance strategies.
Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
Planned coverage needs and organized services to support incoming special events.

California Dreaming

08.2011 - 10.2013

Started at host stand; promoted to Expeditor after only 3 months of restaurant experience
Maintained speed of service for food orders while minimizing errors and complaints.
Assisted preparation of food plates, overseeing quality and appearance.
Executed and supervised plate preparation according to temperature and condiment specifications.