Thomas Veratti
Simsbury,CT
Summary
Driven and dynamic, I leveraged critical thinking and exceptional customer service at Hartford Golf Club to enhance member satisfaction and foster positive relationships. My experience as a Little League Umpire honed my decision-making skills, ensuring fair play and educating on rules of the game, significantly improving game standards and participant knowledge.
Overview
6
6
years of professional experience
Work History
Little League Umpire
Simsbury Little League
Simsbury, USA
04.2018 - 03.2024
- Conferred with other umpires and coaches to provide information, coordinate activities, and discuss problems.
- Taught and explained the rules and regulations of baseball.
- Officiated at sporting games to maintain standards of play and to ensure that game rules were observed.
Bag Room Attendant
Hartford Golf Club
West Hartford, CT
06.2023 - 08.2023
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Built relationships with members and guests, and created a welcoming and warm environment that promoted future visits.
Education
HIGH SCHOOL DIPLOMA -
Simsbury High School
Simsbury, CT06.2024
Skills
- Stress tolerance
- Critical thinking
- Good judgment
- Active learning
- Decision-Making Skills
- Customer Service
Languages
Spanish, Advanced
Accomplishments
- 3 Time CCC All-Academic Team
- Vice-President of Student Council
- National Business Honors Society Member
Affiliations
- Varsity Basketball
- Varsity Soccer
References
References available upon request.
Timeline
Bag Room Attendant
Hartford Golf Club
06.2023 - 08.2023
Little League Umpire
Simsbury Little League
04.2018 - 03.2024
HIGH SCHOOL DIPLOMA -
Simsbury High School
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