Thomas Waale
Huntington Beach,CA
Summary
Experienced in collaborating with diverse teams to meet needs, improve processes, and exceed requirements. A seasoned professional who consistently demonstrates diligence and strong communication skills. Known for exceptional task prioritization abilities, ensuring efficient workflow and successful project completion.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Facilities Manager
Hola Adios
01.2024 - Current
- Assist employees with tasks
- Keep an organized back of office warehouse with supplies for online store
- Create and manage online web store
- Keep an inventory of all things needed for both online and in person stores
- Make coffee and supply orders
- Ensure both store locations are operating efficiently and fill employees needs.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Technology Assistant
Huntington Beach High School
01.2022 - Current
- Coordinated the installation of new hardware components, minimizing downtime and ensuring seamless integration into existing systems.
- Developed comprehensive training materials, enabling staff to quickly adapt to new technology systems.
- Streamlined technical support processes for improved efficiency and customer satisfaction.
- Assist Librarian with student issues
- Repair Chromebooks
- Keep an inventory of all Chromebooks and chargers
- Shelve books and organize/maintain cleanliness in the Library
- Providing technical assistance with computer operation
- Compose emails
- Print and file documents
- Answering telephones and taking messages.
- Oversaw the implementation of cybersecurity measures to protect sensitive company data from unauthorized access or exploitation.
Librarian Assistant
Huntington Beach High School
01.2022 - 01.2024
- Helping students locate books
- Helping students find material online
- Checking books in and out at the front desk
- Sorting and shelving books according to their categorization
- Register new students and maintaining and updating customer profiles
- Maintaining records of books taken out and books brought back
- Cataloging new arrivals
- Assisting students with internet access and ensuring their technical needs are met
- Organizing the repair of damaged books
- Inspecting the condition of books before and after check-out to ascertain any damage on behalf of the students
- Managing inquiries over the counter and via email or telephone
- Assisting with library events and reading sessions
- Managing the payment of fines
- Cataloging audio-visual material and other mediums
- Settling any disruptions or disturbances in the library
- While still doing all necessary responsibilities of a Technology Assistant.
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Contributed to a welcoming library environment by promptly addressing patron inquiries and concerns.
Web Developer
Freelance
07.2021 - 03.2022
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Migrated websites to new platform to minimize downtime and maintain seamless user experiences.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
- Oversaw back-end development using PHP to maintain website integrity.
- Discussed site and app requirements with clients to produce actionable development plans.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
Target Tech
MarketSource/Target Tech
03.2020 - 08.2021
- Ability to adapt communication style to build trusting relationships with guests and influence tech solutions
- Ability to provide personalized tech solutions through guest engagement, product training, demo events and actively selling
- Experience in retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Knowledge of tech products including: video game trends, connected home lifestyle, tech accessories, TV technology and networking
- Stay current on top sellers and current technology trends to help guests find the right technology solutions and accessories to complete their purchase
- Inspire guests through personal recommendations
- Drive the total Electronics business (TV and Home Electronics, Imaging and Office, Portable Electronics, Mobile/Accessories, Video Games)
- Create an inviting shopping environment by ensuring product is in stock, signed correctly, and available for guests to shop
- Encourage guests to explore Electronics with confidence by making sure the area is clean and ensuring displays are functioning correctly
- Support changes to product assortment and keep Electronics inspiring to guests all year round by re-merchandising new product and maintaining a brand space following new sets.
Sales Manager
Dealer Depot USA
01.2018 - 03.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Customer Service Representative
Urban Outfitters
02.2016 - 01.2017
- Work in fitting rooms, help customers with online orders, received and processed shipment.
Customer Service
Analog Record Shop
08.2014 - 02.2016
- Price and clean records, speak and interact with customers, maintain a clean and welcoming work environment, customer service.
Customer Service
Roman Cucina
12.2013 - 08.2014
- Buser
- Cleaning duties including clean restrooms, sweep and mop floors, set tables, clear tables, refill drinks, box food, run food and drinks to tables
- Customer service.
Youth Worship Intern
Beachcities Community Church
10.2012 - 11.2013
- Show leadership, teach music, set up and tear down stage for worship, responsible for keeping a clean and tidy work space, prepare set list, arrange practice times, maintain instruments.
Education
GED -
Coastline Community College
Fountain Valley, CABachelor of Arts - Audio Technology And Sound Design
Academy of Art San Francisco
San Francisco, CA06.2017
High School Diploma -
Edison High School
Huntington Beach, CA06.2014
Skills
- Outstanding interpersonal skills
- Computer proficient
- Quality control
- Front-End Development
- Javascript
- HTML
- CSS
- Computer literacy
- Data accuracy
- Data Entry
- Office Experience (2 years)
- Accuracy and Attention to Detail
- Fast Typing Speed
- Quick learner
- Energetic and organized
- Punctual
- POS
- Microsoft Office
- Food Service
- Sales Management
- Merchandising
- Retail Sales
- Time Management
- Pricing
- Sales
Certification
- Food Handler Certification
- IMRA Certification
- CPR Certification
Proficiencies
- Scheduling, Proficient
- Logic & Critical Thinking, Proficient
- Attention to Detail, Highly Proficient
- Work Style: Reliability, Completed
- Proficiency with Microsoft Office: Mail & Calendar (Mac), Highly Proficient
- Typing, Highly Proficient
- Data Entry, Highly Proficient
- Data Entry Clerk, Highly Proficient
- Working with MS Word Documents, Expert
- Customer Focus & Orientation, Highly Proficient
- Administrative Support, Highly Proficient
Timeline
Facilities Manager
Hola Adios
01.2024 - Current
Technology Assistant
Huntington Beach High School
01.2022 - Current
Librarian Assistant
Huntington Beach High School
01.2022 - 01.2024
Web Developer
Freelance
07.2021 - 03.2022
Target Tech
MarketSource/Target Tech
03.2020 - 08.2021
Sales Manager
Dealer Depot USA
01.2018 - 03.2020
Customer Service Representative
Urban Outfitters
02.2016 - 01.2017
Customer Service
Analog Record Shop
08.2014 - 02.2016
Customer Service
Roman Cucina
12.2013 - 08.2014
Youth Worship Intern
Beachcities Community Church
10.2012 - 11.2013
GED -
Coastline Community College
Bachelor of Arts - Audio Technology And Sound Design
Academy of Art San Francisco
High School Diploma -
Edison High School
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