Hardworking Director of Operations adept at overseeing routine and corrective maintenance, directing repairs and managing new installations with an eye for maintenance needs. Knowledgeable about all parts of the design, construction and implementation processes. Prepared to leverage 30 years of leadership experience to pursue new long-term position at Whittier Seafood. I am highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Facilities Manager
Glacier Creek Development Corporation
Whittier, Alaska
05.2024 - Current
Provided support in the planning of special events held at the facility.
Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
Tracked inventory levels of supplies used in daily operations.
Researched new technologies available which could improve efficiency within the organization's facilities.
Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
Ensured that all facilities are kept clean by scheduling regular cleaning services according to industry standards.
Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator and escalator inspection or fire alarm system testing.
Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
Coordinated the activities of subcontractors in relation to facility maintenance projects.
Maintained records of all building systems including HVAC, plumbing, electrical.
Coordinated with onsite managers, liaison officers, and other outside agencies regarding safety and preventive maintenance.
Led investigations into system issues and planned fixes to minimize downtime and control costs.
Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
Addressed building emergencies with high-level urgency and developed timely and effective solutions.
Supported business objectives by engaging in training programs.
Inspected equipment, facility grounds, external building structure and systems on regular basis.
Disposed of or oversaw disposal of surplus or unclaimed property.
Director of Operations
The Begich Towers Inc
Whittier, AK
01.2022 - 07.2023
Developed and implemented plans for routine preventive maintenance.
Supervised maintenance staff and facilitated hiring, training and personal development.
Maintained entire infrastructure and compliance documentation.
Assisted in development of building plans and managed infrastructure upgrades, equipment replacements and building modifications.
Identified facility deficiencies, incorporating repair actions into maintenance procedures schedule.
Oversaw maintenance and continuous operation of building systems, including mechanical (HVAC), fire, plumbing, elevator, electrical and safety.
Administered hands-on instruction in basic maintenance, safety and troubleshooting procedures.
Managed capital improvement projects to keep expenses within operational budgets.
Meticulously kept records of building rounds, engineering logs and data sheets.
Analyzed system functions, budgets and objectives in order to determine needed changes.
Coordinated activities with suppliers, contractors or other departments.
Maintained top level of safety and strict compliance with OSHA regulations.
Finished projects on time and within budget.
Oversaw activities of contractors working within building and on job sites.
Improved cost-efficiency and output of diverse facility equipment through corrective maintenance, repair and calibration.
Analyzed design or requirement information for equipment or systems.
Prepared estimates and budgets.
Utilized mathematical skills and understanding of engineering principles to update and repair existing equipment.
Conferred with technical personnel to prepare designs or operational plans.
Avoided data loss by creating back-ups of programs.
Track Inspector
Alaska Railroad Corporation
Anchorage, AK
09.2005 - 01.2022
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout track construction and maintenance.
Determined project staffing needs and led resource management.
Scheduled materials shipments and transportation for on-time delivery, reducing delays.
Promoted safe working conditions by monitoring safety procedures and equipment.
Inspected equipment for wear, specifications adherence and issues.
Reviewed supplies inventory levels and purchased necessary items.
Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate deadlines.
Prepared and led staff training and instruction.
Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Informed upper management or department heads of items loaded or problems encountered.
Assessed job sites to determine work, materials, and personnel needed.
Evaluated employee performance and prepared performance appraisals.
Reported employee time, job expenses and inspections results in work records.
Held project meetings to share project information and address specific issues.
Investigated accidents to identify causes and prevent future incidences.
Assessed equipment to determine cause of issue or malfunction and identified appropriate repairs.
Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives.
Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
Conducted trainings for company employees on safety initiatives to comply with FRA and OSHA regulations.
Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
Developed and updated emergency response procedures for yards, railbelt, equipment and buildings.
Coordinated information programs regarding hazardous chemicals or other substances.
Ordered suspending activities that posed threats to worker health or safety.
Analyzed data to identify trends in injuries, illnesses or accidents.
Developed and maintained noise and eye safety programs, continuous air monitoring and ventilation inspections for equipment..
Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
Assessed vehicles or machinery to accurately diagnose and repair issues.
Executed preventive and corrective maintenance on work trucks and other vehicles.
Diagnosed and repaired on track vehicles during remote emergency situations.
Kept detailed records of repairs, labor involved and parts used.
Monitored shop equipment to maintain safe working condition.
Interpreted OEM manuals, diagrams and specifications to ensure repair compliance with broad-spectrum equipment, efficient ordering of materials or supplies and appropriate parts replacement.
Education
City Councilman
Whittier City Council
Whittier, AK
Specalist E4 Promotable - Nuclear, Biological And Chemical Warfare And Decon
United States Army NBC School
Fort McClellan, AL
1987
Some College (No Degree) - Pre-Medicine
University of Alaska Anchorage
Anchorage, AK
President
BTI Board of Directors
Whittier, AK
Skills
Project Management
Equipment Monitoring
Equipment Calibration
Facility Management
Maintenance Procedures
Codes Compliance
Troubleshooting
Building Maintenance including HVAC, Plumbing and Electrical
Equipment Repair and Maintenance
Strong Computer Skills including Networking and Programming
References
Jim Hunt -City Manager (907) 202-2442
Jackie Wild -Assistant City Manager (907) 491-0029
Andre Achee - Chief of Police (907) 831-6058
David Dickason - Mayor of Whittier (907) 317-7921
Todd Perez -Owner, Inn At Whittier (907) 491-1440
District One Track Inspector, Alaska Railroad (907) 841-4506
Monica Stockburger - President, Board Of Directors, Begich Towers Inc. (907) 299-6472
Timeline
Facilities Manager
Glacier Creek Development Corporation
05.2024 - Current
Director of Operations
The Begich Towers Inc
01.2022 - 07.2023
Track Inspector
Alaska Railroad Corporation
09.2005 - 01.2022
City Councilman
Whittier City Council
Specalist E4 Promotable - Nuclear, Biological And Chemical Warfare And Decon
United States Army NBC School
Some College (No Degree) - Pre-Medicine
University of Alaska Anchorage
President
BTI Board of Directors
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