Thomas Ward

• Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
• Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.

• Delivered continuing education, ACLS, PALS, and BLS classes for EMS Professionals and Nurses. Also delivered Emergency Medical Responder training to Volunteer Fire Departments throughout Santa Rosa County Florida.

Provide ACLS, PALS, and BLS education to nurses who worked for HCA Hospitals all over the United States.

• Enhanced training effectiveness by incorporating real-life scenarios and hands-on activities in lesson plans.

• Increased overall department safety by conducting regular equipment inspections and maintenance procedures.
• Streamlined scheduling processes for training sessions, ensuring optimal attendance and resource allocation.
• Participated in budget planning processes to secure funding for essential training resources and equipment upgrades as needed over time.
• Introduced innovative teaching methods in training sessions, enhancing participant engagement and retention of material.
• Coordinated inter-agency training initiatives to improve collaboration between local emergency response organizations.
• Established strong working relationships with other public safety agencies through joint trainings and community outreach initiatives.
• Provided critical incident stress management support to Paramedics and EMT's following traumatic events, promoting mental health resilience.
• Implemented a peer review process during scenario-based trainings to encourage honest feedback among team members and promote knowledge sharing within the department.
• Improved record-keeping systems for tracking employee certifications and continuing education requirements, ensuring timely compliance with industry standards.
• Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.

• Improved communication between sections, fostering a collaborative work environment.
• Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.
• Developed strong relationships with external partners to ensure timely collaboration on projects.
• Streamlined workflow processes, resulting in increased productivity across the section.
• Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
• Increased project completion rates with effective delegation and priority assignment.
• Transformed underperforming teams through strategic leadership and targeted performance improvement initiatives.
• Oversaw projects, equipment and manpower needs to properly allocate resources and training.

• Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
• Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.

• Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
• Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
• Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
• Transferred patients safely and securely to medical facilities for continued care.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
• Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
• Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
• Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
• Responded to daily emergencies and worked alongside firemen and EMTs.
• Assisted in training new paramedics by serving as preceptor and sharing clinical expertise during ride-along.
• Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
• Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
• Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
• Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
• Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
• Dispensed medications and monitored patient responses for adaptive treatment.
• Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.

• Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
• Enhanced customer satisfaction through effective communication and problem-solving strategies.
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
• Developed processes to save on costs and prevent losses.
• Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
• Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
• Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
• Analyzed performance metrics to identify areas for improvement and implement necessary changes.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.
• Oversaw multiple operation expansions, ensuring timely completion within budget constraints.
• Enforced compliance with local, state and federal regulations and company standards.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Developed systems and procedures to improve operational quality and team efficiency.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Developed and implemented strategies to maximize customer satisfaction.
• Increased profit by streamlining operations.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

• Improved operational efficiency by streamlining processes and implementing new technologies.
• Evaluated performance metrics regularly, adjusting strategies as needed to meet or exceed objectives.
• Managed a team of personnel for successful execution of daily operations, ensuring safety and adherence to regulations.
• Mentored subordinates on best practices in leadership and operations management, contributing to their professional growth.
• Developed training programs to enhance employee performance and boost overall productivity.
• Analyzed data trends to identify opportunities for growth and recommend strategic action plans accordingly.
• Spearheaded crisis response efforts during emergencies, coordinating resources effectively to mitigate impact on business operations.
• Cultivated a high-performance work culture focused on accountability, teamwork, and results-oriented thinking.
• Collaborated with senior leadership on the development of long-term business objectives aligned with organizational goals.
• Oversaw budgetary planning and resource allocation, resulting in cost savings and optimal use of resources.
• Championed continuous improvement initiatives, enhancing operational efficiency through process optimization techniques.
• Led change management initiatives aimed at improving organizational culture while minimizing adverse impact on staff morale or productivity levels.