Thomas Warner
Elkhorn,WI
Summary
Adept at customer service and a proven team collaborator, I've excelled in roles from Workamp Host Maintenance at Hickory Hills Campground to a 1st Class Supervisor at Barry Wehmiller/Zerand Corporation. My career showcases exceptional communication, detail orientation, and the ability to build machinery, underlining a commitment to enhancing.
customer satisfaction and operational efficiency.
My wife Ruth Warner has excellent customer service skills. Proficient in windows and can type 50 words per min. She loves working with people and people just love her upbeat personality. She thrives on helping people and seeing people happy.
Overview
32
32
years of professional experience
Work History
Workamp Host Maintenance and Grounds Crew
Hickory Hills Campground/Sundance RV Resort
Edgerton, WI
10.2022 - Current
I cleaned out fire pits, dug trenches , rebuild a new mini golf course. Escorted people to their site, deliver wood and so much more,. I'm really a Jack of all trades!
My wife has worked at both camp grounds as well and has been in customer service her entire life. She puts a smile on everyone's face she comes across.
She has,
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Machinist/assembler 1st Class Supervisor
Barry Wehmiller/Zerand Corporation
New Berlin, WI
08.1992 - 04.2022
I build machinery and ran the test line for 30 years. I did demonstrations for customers and was a 1st class supervisor.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Mukwonago High School
Mukwonago, WI06.1978
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail Oriented
- Professional Appearance
- Can build most anything
Additional Information
My Husband and Myself are full-time in our class c Ford Tioga! We were able to sell our home 3 years ago and start this journey and it has been everything we've dreamed of and more.
My husband Tom is a Jack of all trades and can do Maintenance/grounds, security and so much more! He worked as a machine assembler 1st class supervisor and just retired from a company after 30 years.
I can work in office, guest services as I've been in customer service my entire life and absolutely love working with people and putting smiles on faces the moment they walk through the door!
The kicker to our story is that we travel with another couple and they have very similar abilities including housekeeping for workamping! We have our own living units. The four of us work well together and have many references.
Our main reference is Lori Severson of Severson & associates, Champions RV Resort and executive director of waco, Koa.
Please reach out if you have openings for 2 couples for the winter months in Southern states.
Thank you for taking the time to check us out!!! We won't disappoint!!
Timeline
Workamp Host Maintenance and Grounds Crew
Hickory Hills Campground/Sundance RV Resort
10.2022 - Current
Machinist/assembler 1st Class Supervisor
Barry Wehmiller/Zerand Corporation
08.1992 - 04.2022
High School Diploma -
Mukwonago High School
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