Have worked the last 30 years in both public and private sectors and wish to continue using my translation, clerical and organizational skills (listed below) with the correct employer.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Progressive Insurance
12.2023 - 04.2024
Processed insurance claims and mail for company
Translation for Spanish-speaking clients
Took photos documenting damages for drive-in appointments
Welcomed each new arrival pleasantly and confirmed reservations and identification
Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences
Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
Recreational Staff Member
City of Denton Parks and Recreation
10.2022 - 12.2022
Entry of memberships (new and returning)
Organization of events at multiple facilities
Control of funds / monetary transactions during shifts.
Contributed to a clean and welcoming environment by managing litter and waste disposal in the facility area.
Ensured safety with regular maintenance checks, promptly addressing any hazards or issues identified.
Enhanced visitor experience by providing excellent customer service and addressing inquiries about facilities.
Provided support during emergency situations, ensuring prompt response from appropriate personnel when needed.
Maintained detailed records of daily tasks performed, allowing for effective communication between team members regarding ongoing projects and priorities.
Promoted physical activity and well-being through the organization of sports leagues, fitness classes, and other recreational opportunities within the facility.
Assisted in preparing recreational materials and supplies for each activity.
Kept athletic and games equipment and facilities organized and maintained.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Maintained all recreational equipment.
Spanish Teacher
Decatur High School
08.2019 - 03.2022
Instructed students from Level 2 Spanish through AP Spanish 5
Performed duties as Department Head for World Languages (2019-2022)
Observed and mentored departmental staff
Delegated duties within department
Interviewed potential hires
Purchased material for department
Disseminated District and Campus information
Mediated conflicts between department and administration
Translated District material into Spanish for parents, students, and administration
Interpreted for Spanish-speaking parents during conferences and ARDS
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Enhanced cultural understanding among students through the incorporation of authentic materials and real-life scenarios.
Ran National Spanish Honor Society for school.
High School Spanish Teacher
Krum High School
08.2013 - 05.2019
Instructed students from Level 1 Spanish through AP Spanish 5
Performed duties as Department Head for World Languages (2013-2019)
Created and developed AP Spanish program for District
Observed and mentored departmental staff
Delegation of duties within department
Interviewed potential hires
Purchased material for department
Disseminated District and Campus information
Mediated conflicts between department and administration
Translated District material into Spanish for parents, students, and administration
Interpreted for Spanish-speaking parents during conferences and ARDS
Participated in professional development opportunities to stay current on educational trends and research related to second-language acquisition.
Enhanced cultural understanding among students through the incorporation of authentic materials and real-life scenarios.
Increased student motivation by incorporating creative elements into traditional lessons, such as storytelling, games, and role-playing activities.
Organized extracurricular activities such as Spanish Club and field trips to reinforce language learning outside the classroom setting.
Established a positive learning environment by setting clear expectations and maintaining consistent classroom management strategies.
Led five student-travel excursions to Costa Rica and Mexico.
Secondary Teacher of the Year (2014)
High School Spanish Teacher
Little Elm High School
11.1997 - 07.2013
Instructed students from Spanish level 1 through AP Spanish Literature
Duties same as listed above
Created and developed District's first AP Spanish Language program
Secondary Teacher of the Year (2007)
Performing duties as Department Head for World Languages (2003-2008, 2011-2013)
Acquired and trained personnel on new technologies (Rosetta Stone, Language Lab).
Led 9 student-travel trips to both Mexico and Costa Rica
Spanish Translator and Interpreter
Michel K. Winograd and Associates, LLC
09.2012 - 01.2013
Translated of written material for clients
Traveled to Mexico with Supervisor to translate for on-site meetings
Verbal translation during interviews
Submission of summary reports and invoices.
Teacher
Colegio Americano De Aguascalientes
09.1997 - 12.1997
Developed and implemented curricula for Spanish-speaking 5th and 6th grade students in social science, physical science, math and English language
Interpreted school policies for parents and students during conferences
Taught basic Spanish to other non-native teachers within school.
Bus Driver
Denton ISD
03.1996 - 12.1996
Transported students (K-12) to assigned schools
Communicated and translated District and Transportation material for Spanish-speaking parents and students.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Education
Graduated / Certified - Spanish And Education
University of North Texas
Denton, TX
05.1997
Bachelor of Arts - Political Science and Advanced Spanish Studies
Carleton College
Northfield, MN
05.1993
Certification
Teaching Certificates in Secondary Spanish and Government, Denton, TX
AP Spanish Language, 2002-2022
AP Spanish Literature, 2010-2022
Accomplishments
Decatur High School, Developed and created District’s 1st AP Spanish Language program (2017)
Decatur High School, Coach for UIL Social Studies team (2014-15)
Decatur High School, Secondary Teacher of the Year – 2015
Krum High School, Developed 1st pre-AP and AP Spanish curriculum within District
Krum High School, Member of Campus Improvement Committees for District (2009-2012)
Krum High School, Secondary Teacher of the Year – 2007
Little Elm High School, Developed 1st pre-AP and AP Spanish curriculum within District
Little Elm High School, Introduced and implemented administration of the National Spanish Exam on campus
Little Elm High School, Member of Administration Team for Texas Assessment Exams
Little Elm High School, Member of District Interview Teams for Principal
Little Elm High School, Member of Campus Improvement Committees for District (2009-2012)
Affiliations
Texas Federation of Teachers, 1998, present
American Association of Teachers of Spanish and Portuguese, 2007, present
Association of Texas Professional Educators, 2013, present
Timeline
Front Desk Agent
Progressive Insurance
12.2023 - 04.2024
Recreational Staff Member
City of Denton Parks and Recreation
10.2022 - 12.2022
Spanish Teacher
Decatur High School
08.2019 - 03.2022
High School Spanish Teacher
Krum High School
08.2013 - 05.2019
Spanish Translator and Interpreter
Michel K. Winograd and Associates, LLC
09.2012 - 01.2013
High School Spanish Teacher
Little Elm High School
11.1997 - 07.2013
Teacher
Colegio Americano De Aguascalientes
09.1997 - 12.1997
Bus Driver
Denton ISD
03.1996 - 12.1996
Graduated / Certified - Spanish And Education
University of North Texas
Bachelor of Arts - Political Science and Advanced Spanish Studies