Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Webb

Miamisburg

Summary

Highly skilled and safety-conscious field operations professional with extensive experience in logistics, route-based service, security, and customer interactions. Proven ability to manage field operations independently, navigate complex service areas, adhere to strict safety protocols, and provide excellent customer service. Adept at problem-solving, data accuracy, and maintaining compliance with company policies. Holds a DOT Certification, ensuring adherence to federal transportation regulations and safe vehicle operation. Seeking to apply my expertise in logistics and field service operations.

Overview

20
20
years of professional experience

Work History

Courier

FedEx
06.2021 - Current
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed company policies and procedures during shift.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Independently manage daily routes, ensuring timely and secure delivery of packages while adhering to company policies and safety standards.
  • Conduct precise documentation of package deliveries, demonstrating meticulous attention to detail in tracking and reporting.
  • Navigate varying terrains and service locations, efficiently adjusting routes to accommodate unexpected changes or obstacles.
  • Provide superior customer service by effectively addressing inquiries, resolving delivery concerns, and maintaining a professional demeanor.
  • Utilized GPS navigation systems to navigate faster routes.
  • Contacted customers to confirm delivery details and locations.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.

Courier

JJJ Logistics
04.2019 - 10.2020
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed company policies and procedures during shift.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Responded to customer requests for products, services, and company information.
  • Executed high-volume package pickups and deliveries while maintaining strict adherence to time-sensitive schedules.
  • Optimized delivery routes using GPS and logistics tools to maximize efficiency and minimize delays.
  • Ensured accurate tracking and handling of shipments, maintaining thorough documentation and reporting discrepancies.
  • Interacted with customers professionally, providing timely updates and resolving issues related to package deliveries.

Package Handler

FedEx Ground
12.2018 - 04.2019
  • Followed verbal and written instructions to properly move and ship products.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Executed high-volume package pickups and deliveries while maintaining strict adherence to time-sensitive schedules.
  • Optimized delivery routes using GPS and logistics tools to maximize efficiency and minimize delays.
  • Ensured accurate tracking and handling of shipments, maintaining thorough documentation and reporting discrepancies.
  • Interacted with customers professionally, providing timely updates and resolving issues related to package deliveries.
  • Efficiently loaded and unloaded trailers, ensuring proper stacking and placement to minimize damage.
  • Collaborated with team members to streamline workflow and increase operational efficiency.
  • Utilized barcode scanners to track packages and maintain inventory accuracy.

Security Manager

St. George Island Homeowners Association
05.2005 - 12.2018
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Investigated incidents and wrote reports.
  • Kept team compliant with security protocols and appearance standards.
  • Coordinated protective service operations with other emergency response agencies.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Supervised team of 12 security personnel during shift.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Monitored residential and community properties to ensure the safety and security of homeowners and guests.
  • Conducted routine patrols, checked access points, and enforced property regulations to maintain a secure environment.
  • Maintained detailed security logs and incident reports, ensuring accurate documentation of daily security activities, visitor records, and policy violations.
  • Oversaw access control procedures, verifying credentials and authorizations for guests, contractors, and deliveries.
  • Assisted in policy enforcement by ensuring residents and visitors complied with community rules, escalating violations to management as needed.
  • Coordinated with law enforcement, emergency services, and property management to respond to security incidents and emergencies.
  • Conducted inventory checks for security equipment and submitted maintenance requests for malfunctioning systems, ensuring operational readiness.
  • Provided administrative support by managing schedules for security patrols, updating safety procedures, and preparing reports for community board meetings.
  • Delivered exceptional customer service, addressing resident concerns, assisting with inquiries, and providing security escorts when necessary.

Education

High School Diploma -

Port St. Joe High School
Port St. Joe, FL
06-2004

Skills

  • Logistics Coordination
  • Excellent driving skills
  • Attention to confidentiality
  • Dispatch
  • Route optimization
  • Transport and Delivery Training
  • Clean driving record

Timeline

Courier

FedEx
06.2021 - Current

Courier

JJJ Logistics
04.2019 - 10.2020

Package Handler

FedEx Ground
12.2018 - 04.2019

Security Manager

St. George Island Homeowners Association
05.2005 - 12.2018

High School Diploma -

Port St. Joe High School

Similar Profiles

CREATE PROFILE
Thomas Webb