Professional Summary
Overview
Work History
Education
Skills
Timeline
Maintenance

Thomas West

MacDonalds
CHESAPEAKE,VA
3
Years of experience

Dependable maintenance technician with experience in preventive maintenance, sorting and labeling, shipping and receiving, and front-line customer service. Skilled in training new team members, keeping work areas organized, and completing tasks quickly while meeting safety and sanitation standards. Strong communication and adaptability support smooth daily operations.

Work History

Maintenance Technician

2 Years 6 Months
MacDonalds | 04.2024 - Current
  • Performed routine equipment inspections to identify mechanical issues and prevent service disruptions.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Completed preventive maintenance on fryers, grills, and beverage systems to support reliable operations.
  • Repaired electrical, plumbing, and minor structural issues while following safety and sanitation standards.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as a company representative.
  • Safely and effectively handled wide range of cleaning products and solutions.

I have also worked in Front Service

  • Served customers promptly while maintaining friendly, efficient front-line support.
  • Restocked supplies and maintained clean, organized service areas.
  • Addressed customer requests and resolved routine issues professionally.
  • Assisted new crew members with service routines, equipment use, and station setup.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.

As well as working in the grill as well

  • skill_0 Prepared grilled menu items according to order specifications and food safety standards
  • skill_2 Sanitized cooking surfaces, utensils, and workstations to maintain clean kitchen operations
  • skill_3 Assembled finished orders accurately and coordinated with team members during peak service
  • skill_4 Stocked ingredients, portioned supplies, and maintained readiness for continuous grill production
  • skill_5 Assisted newer crew members with grill station procedures and daily workflow expectations

Education

High School Diploma

Tallwood High School | Virginia Beach, VA | 06-2023

Skills

Equipment maintenance
Sorting and labeling
Customer service
Verbal and written communication
Workplace dedication
Strong work ethic

Timeline

Maintenance Technician

MacDonalds
04.2024 - CurrentRead More

Tallwood High School

High School Diploma
Read More
Thomas WestMaintenance