Thomas Westbrook
Greater Houston
Summary
Knowledgeable General Manager and Senior Leader with strategic vision and extensive background in driving organizational growth and operational efficiency. Led transformative initiatives that streamlined processes and fostered innovation across diverse industries. Demonstrated leadership and strategic planning skills, consistently leveraging analytical thinking and problem-solving abilities to achieve corporate goals.
Overview
19
19
years of professional experience
3
3
Certification
Work History
CEO and Co-Founder
Westbrook Solutions
09.2015 - Current
- As the CEO of Westbrook Solutions, I am responsible for shaping the vision, culture, and brand identity that define our company
- This involves developing and executing business strategies and operational plans to drive our growth and success in the market
- Leading and motivating our dedicated team members is a top priority, ensuring everyone is aligned with our goals and contributing their best efforts to our operations
- In addition to overseeing day-to-day activities, I am tasked with making strategic investment decisions that support our long-term objectives
- Upholding legal guidelines and internal policies is paramount to maintaining our integrity and protecting our interests
- Collaborating closely with our esteemed board of directors, we set ambitious goals, devise comprehensive plans, and establish policies that steer our organization towards excellence
- I regularly present detailed reports on our company's operations to the board and staff, which fosters transparency and enables informed decision-making at all levels
- Furthermore, I meticulously oversee our financial structure, ensuring that we have adequate funding and reviewing financial results to pinpoint areas for improvement and implement necessary corrective measures
- Through strategic leadership, careful oversight, and proactive decision-making, I am committed to ensuring Westbrook Solutions' continued success and financial stability
Growth and Strategy Advisor
HRO Resources - Partners in Growth
09.2021 - 05.2024
- I work with companies by partnering together to find payroll, HR, and Growth solutions for the health of their organization
- I also establish partnerships with commercial insurance agents, commercial business partners, and other groups who work in the administrative environment of business support
General Manager- Advising
VillaSport Athletic Club and Spa
06.2019 - 05.2021
- Oversaw all operations for VillaSport Cinco Ranch from start-up, pre-sales, Grand Opening, COVID-19 safety Coordination, Re-Grand Opening, and ongoing success for all profit centers
- Increased revenue streams from initial opening revenue lines of $100,000 to $600,000 per month by engaging with the community to drive brand awareness
- Opened new locations efficiently by overseeing construction progress, coordinating staff hiring/training efforts, and establishing vendor partnerships.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
General Manager
Life Time - The Healthy Way of Life Company
11.2015 - 07.2018
- Successfully led 300+ employees spanning nine business operations, including restaurant, spa, retail center, child center, sales and retention, facility operations, recreational programming, and many streams of revenue
- Delivered a SSSG of 6.2% YOY on sales revenue totaling 2.2 Million
- Turned around facility performance from 122 nationally to #3 in the company, driving SSSG of over 200%
- Oversees entire recruiting, casting, and staffing needs
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Build monthly, quarterly, and yearly business plans for business operating forecasts
Regional Sales Manager
Life Time - The Healthy Way of Life Company
08.2011 - 11.2015
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
General Manager
Fitness 19
05.2009 - 08.2011
- Successfully created a rewards program designed to retain current members that has now been implemented at several Georgia Fitness 19's
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
Master At Arms
US Navy
01.2006 - 01.2008
- Served my country with honor and was medically discharged
- Please feel free to contact me for further information regarding my military service
Education
Political Science -
Gainesville State College
01.2007
General Studies - College Prep
Shiloh High School
01.2006
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Innovative and visionary
- Effective communicator and public speaker
- Leadership and people development
- Strategic visioning
Certification
- Facilitator Certification
- General Manager Certification
- American Heart Association First Aid and CPR
- Microsoft Dynamics 365 for Sales
Personal Information
Title: CEO and Co-Founder of Westbrook Solutions // Principal Consultant // Successful Multi-Site Sales Leader // Results Driven Expert // Fractional US Sales Director
Timeline
Growth and Strategy Advisor
HRO Resources - Partners in Growth
09.2021 - 05.2024
General Manager- Advising
VillaSport Athletic Club and Spa
06.2019 - 05.2021
General Manager
Life Time - The Healthy Way of Life Company
11.2015 - 07.2018
CEO and Co-Founder
Westbrook Solutions
09.2015 - Current
Regional Sales Manager
Life Time - The Healthy Way of Life Company
08.2011 - 11.2015
General Manager
Fitness 19
05.2009 - 08.2011
Master At Arms
US Navy
01.2006 - 01.2008
General Studies - College Prep
Shiloh High School
Political Science -
Gainesville State College
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