Dynamic sales leader with over 20 years of record-breaking success. Excels in driving profitable revenue growth by developing and leading high-performing inside sales teams in fast-paced settings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Inside Sales, Extended Care
McKesson Medical-Surgical
03.2009 - Current
Sales leader for a diverse, fragmented Extended Care hybrid sales team that has exceeded business plan and have grown revenue YOY for sixteen (16) consecutive years.
Grew initial team from 4 sales reps and $2.5MM in sales revenue to 60 sales reps, 4 managers, 4 team leads and $300MM in medical-surgical supplies and equipment sales revenue.
Strategic leadership, P&L responsibility, prioritization of all department initiatives, project implementation, contract negotiation, and demand generation design.
Launched Sterling Medical Reimbursement, Capital Equipment, Primary Care Flu Vaccine, Home Infusion, E-Commerce, and Post-Acute and HME Inside Sales Teams
Established regular product training cadence to educate sales team, launch new vendor initiatives, increase pipeline to raise awareness and revenues.
National Sales Manager, Healthcare National Accounts
Key Equipment Finance
03.2004 - 12.2008
Started inside sales team at American Express Business Finance (NYSE: AXP), concentrating on new equipment finance business development and overseeing program management with healthcare national and regional customers throughout the US.
Responsible for recruiting, financial planning, pricing, new business development, and program implementation.
Offering included: operating leases, municipal financing, vendor asset-based lending programs, and laboratory instrument reagent rentals.
Successfully managed through Key Equipment Finance's (NYSE: KEY) acquisition of American Business Finance.
Lead the relocation of sales team from NJ to CO while continuing to profitably grow new finance originations and exceed business plan.
Managed 18 direct reports (Inside and field reps) and grew sales revenue to $200MM exceeding both new revenue and margin targets by an average of greater than 25%.
Director of Inside Sales, Healthcare National Accounts
LEAF Commercial Capital
01.2008 - 11.2008
Launched new healthcare equipment finance inside sales team for wholly owned subsidiary of Resource America. (NASDAQ: REXI)
Accountable for developing all aspects of a start-up sales organization including: hiring, financial planning, reporting, sales goals, team metrics, developed incentive compensation plan, implemented pricing strategy and go-to-market blueprint.
Recruited and trained 12 sales reps and grew revenue from $0 to a $15MM annualized run rate in 10 months.
Inside Sales Manager SMB North America
HP Financial Services
03.2000 - 05.2004
Led 40 Sales reps in the US and Canada
Responsible for a remote team as well as sales centers in New Jersey, Colorado, Toronto, and Halifax.
Accountable for new equipment lease origination, sales rep development, financial planning, pipeline management, forecasting and marketing programs
Built business from $50MM to $325MM with a 30% YOY growth and expanded profitability by 18%
Worked closely with other departments to promote products and marketing campaigns.
Education
B.A. - Communications
Kean University
Union, NJ
05-1993
Skills
Sales Team Leadership
Market Share Growth
Sales Strategy Development
Partnership Development
Sales Staff Training
Territory Management
Business Planning
Sales Coaching
Talent Acquisition
Sales Forecasting
Awards
McKesson Drive EC Senior Leader Award 2022
McKesson Extended Care ILEAD Award 2021
McKesson Extended Care Courage Award 2021
McKesson Leader of the Year President's Club 2016
McKesson Leader of the Year President's Club 2014
Key Bank Million Dollar Club President's Award 2007
HP President's Customer Advocate Award 2002
HP Gold Quest Award 2002 (2% of Global Sales Org)
HP Gold Quest Award 2001 (2% of Global Sales Org)
Certification
Six Sigma Green Belt, 2011
Teaching
Virginia Commonwealth University
Sales 335: The Art of Persuasion
Adjunct Professor
School Year 2024/2025
Publication
A-B-C Book of Professional Selling
Amazon Publishing, Nov. 2023
Author: Tom Whalen
Timeline
Director of Inside Sales, Extended Care
McKesson Medical-Surgical
03.2009 - Current
Director of Inside Sales, Healthcare National Accounts
LEAF Commercial Capital
01.2008 - 11.2008
National Sales Manager, Healthcare National Accounts
Key Equipment Finance
03.2004 - 12.2008
Inside Sales Manager SMB North America
HP Financial Services
03.2000 - 05.2004
B.A. - Communications
Kean University
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