Thomas Whitearm Star
Auburn,WA
Overview
10
10
years of professional experience
Work History
Tribal Lottery Technician Level 1
Emerald Queen Casino
Fife, WA
04.2023 - 06.2023
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Sales Representative
Round One Entertainment
Tukwila, WA
03.2023 - 05.2023
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Housing Stability Advocate
Chief Seattle Club
Seattle, WA
01.2023 - 03.2023
- Assisted in conducting needs assessments to identify key areas of service needs.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
Cage Cashier
Muckleshoot Casino
Auburn, WA
08.2022 - 01.2023
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
Sales Associate
Big Nation Station
Auburn, WA
11.2021 - 08.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Home Health Aide
Muckleshoot Tribe
Auburn, WA
06.2021 - 11.2021
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
Bartender
Muckleshoot Bingo
Auburn, WA
02.2020 - 06.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
Sales Representative
Old Navy
Tukwila, WA
05.2019 - 02.2020
- Developed and implemented sales strategies to increase profits.
- Welcomed customers and provided assistance in locating and purchasing products.
- Increased sales by offering advice on purchases and promoting additional products.
Inventory Clerk
Muckleshoot Bingo
Auburn, WA
02.2019 - 05.2019
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Maintained inventory count, tracked usage, and documented variances.
- Completed physical inventory counts each month.
Home Health Aide
Muckleshoot Tribe
Auburn, WA
08.2018 - 02.2019
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Bar Back/Bartender
Emerald Queen Casino And Hotel
Fife, WA
10.2015 - 08.2018
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Assisted in setting up and breaking down bar area for special events.
Bartender
BJ’s Bingo & Gaming
Fife, WA
02.2015 - 10.2015
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Roxbury Lanes & Casino
Seattle, WA
03.2013 - 04.2015
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Education
GED -
Highline Community College
DesMoines, WA03.2013
Skills
- Communication
- Attention to detail
- Collaboration/ Teamwork
- Thrive under pressure
- Time Management
- Creativity
Timeline
Tribal Lottery Technician Level 1
Emerald Queen Casino
04.2023 - 06.2023
Sales Representative
Round One Entertainment
03.2023 - 05.2023
Housing Stability Advocate
Chief Seattle Club
01.2023 - 03.2023
Cage Cashier
Muckleshoot Casino
08.2022 - 01.2023
Sales Associate
Big Nation Station
11.2021 - 08.2022
Home Health Aide
Muckleshoot Tribe
06.2021 - 11.2021
Bartender
Muckleshoot Bingo
02.2020 - 06.2021
Sales Representative
Old Navy
05.2019 - 02.2020
Inventory Clerk
Muckleshoot Bingo
02.2019 - 05.2019
Home Health Aide
Muckleshoot Tribe
08.2018 - 02.2019
Bar Back/Bartender
Emerald Queen Casino And Hotel
10.2015 - 08.2018
Bartender
BJ’s Bingo & Gaming
02.2015 - 10.2015
Server
Roxbury Lanes & Casino
03.2013 - 04.2015
GED -
Highline Community College