Thomas Wildauer

Summerhill,PA

Summary

Experienced Systems Administrator with 17 years of expertise in end-to-end design, implementation, and support of server infrastructures and the user-facing services provided. Highly proficient in a variety of Microsoft service offerings including Active Directory Domain Services and Microsoft 365. Determined to deliver the best technical solutions to meet functional and business requirements for company's clients. Diligent troubleshooter, with strong communication skills to interact effectively with employees and clients across various IT environments. Flexible and detail oriented with positive work attitude focused on producing results under tight deadlines.

Overview

years of professional experience

Work History

System Administrator, Technical Team Lead

In-Shore Technologies, Inc.

Johnstown , PA

2005.06 - Current

Head of company's Microsoft 365 services delivery team.
Migrated data and mail from dozens of on-prem deployments to M365 cloud services.
Functioned as company's head server and storage engineer.
Served as internal escalation point for tier II and III technicians.
Developed technical standards for company's service delivery across multitudes of support scenarios.
Mentored, trained, and supervised staff to build highly productive team of technicians.

Computer Operator

S&T Bank

Indiana , PA

2004.11 - 2005.06

Changed and replaced backup tapes regularly and performed detailed server backups.
Operated financial software in Windows NT and Novell operating environments.
Processed and balanced transactions from correspondent financial institutions.
Scanned checks through check sorting machines.

Education

Bachelor of Science - Management Information Systems

Indiana University of Pennsylvania, Indiana, PA

06.2004

Skills

Microsoft 365 Services Administration
On-prem AD and Azure AD Administration

Server and Storage Administration
Project Planning and Delivery

Timeline

System Administrator, Technical Team Lead - In-Shore Technologies, Inc.

2005.06 - Current

Computer Operator - S&T Bank

2004.11 - 2005.06

Indiana University of Pennsylvania - Bachelor of Science, Management Information Systems