Thomas Wilkey
Ft. Pierce,FL
Summary
Operations manager with a track record of optimizing workflows and ensuring safety compliance. Skilled in team leadership and training, driving improvements in operational efficiency. Proven ability to enhance service quality and foster strong customer relationships.
Overview
22
22
years of professional experience
4
4
Certifications
Work History
Owner
Thomas Wilkey Handyman
Ft. Pierce, Florida
10.2023 - Current
- Oversaw daily operations of handyman services for residential and commercial projects.
- Coordinated scheduling and assignments for subcontractors and team members to optimize workflow.
- Developed strong customer relationships through effective communication and service delivery.
- Managed inventory procurement and tools to ensure readiness for jobs.
- Provided training and mentorship to new staff, emphasizing best practices.
- Implemented safety protocols to maintain compliance with regulations during job activities.
- Ensured adherence to local, state, and federal regulations across all operations.
- Maintained detailed records of services performed and materials used for operational transparency.
Vac Truck Driver
Shenandoah Construction
Pompano Beach, Florida
10.2022 - 10.2023
- Conducted routine inspections and maintenance on vac truck equipment to ensure optimal performance.
- Operated vac truck for debris and hazardous waste removal at job sites.
- Coordinated waste removal operations with site supervisors for efficient planning.
- Ensured compliance with safety regulations during transportation activities.
- Assisted in training new drivers on safe vac truck operation practices.
- Documented waste removal activities, maintaining accurate records for accountability.
- Utilized GPS navigation to plan optimal delivery routes.
- Performed pre- and post-trip safety checks to mitigate hazards.
CDL Instructor
The CDL School
Ft. Pierce, Florida
07.2020 - 10.2022
- Conducted hands-on driving instruction for new students, enhancing practical skills and confidence.
- Assessed student performance through practical evaluations to identify areas for improvement.
- Developed training materials for commercial driver's license program to ensure comprehensive learning.
- Ensured compliance with state and federal transportation regulations throughout all training activities.
- Facilitated classroom sessions on safety principles and vehicle operation techniques.
- Mentored students during practice sessions, fostering a supportive learning environment.
- Coordinated scheduling of training sessions and instructor assignments to optimize resource allocation.
- Provided constructive feedback on student performance, promoting continuous improvement.
Owner/Operator Truck Driver
Geoffroy Transportation
Lake George, New York
03.2018 - 06.2020
- Operated commercial trucks to transport goods across regional routes.
- Ensured compliance with safety regulations and transportation laws.
- Conducted pre- and post-trip vehicle inspections, addressing maintenance issues promptly.
- Managed logistics to optimize delivery schedules and routes for efficiency.
- Communicated delivery statuses effectively with dispatchers and clients.
- Maintained accurate records of mileage, fuel consumption, and delivery logs.
- Loaded cargo securely using appropriate tools to ensure safe transportation.
- Implemented cost control measures to reduce expenses and enhance profitability.
CDL Tanker Driver
Liberty Haulers
Carthage, New York
01.2015 - 03.2018
- Conducted pre-trip inspections on tanker vehicles, ensuring safety and compliance.
- Maintained accurate logs of mileage, fuel consumption, and trip details.
- Adhered to local, state, and federal regulations regarding transportation of hazardous materials.
- Communicated effectively with dispatch to coordinate routes and schedules.
- Loaded and unloaded cargo while following proper handling procedures.
- Collaborated with team members to ensure timely deliveries and customer satisfaction.
- Reported mechanical issues or damages to vehicles promptly upon discovery.
- Executed routine maintenance checks on tanker equipment to prevent operational delays.
Owner/Operator
Wilkey Heating & Cooling
South Glens Falls, New York
08.2013 - 01.2015
- Managed daily operations and staff scheduling to ensure efficient business flow.
- Developed and implemented marketing strategies to promote services and attract new customers.
- Oversaw inventory management, maintaining optimal stock levels and product availability.
- Trained and mentored team members on operational procedures and best practices.
- Established long-term customer relationships through effective communication and prompt issue resolution.
- Coordinated vendor relationships to secure quality supplies at competitive prices.
- Conducted regular evaluations of services, enhancing customer satisfaction and loyalty.
- Monitored financial performance weekly to ensure fiscal responsibility and profitability.
Helicopter Mechanic
Dynacorp International
Fort Drum, New York
12.2012 - 08.2013
- Inspected helicopter components for wear and compliance with safety standards.
- Performed scheduled maintenance on rotor systems and engines to ensure functionality.
- Diagnosed mechanical issues using specialized tools and equipment for repairs.
- Collaborated with team members to streamline repair processes and workflows.
- Documented maintenance activities and inspections in compliance with regulatory requirements.
- Trained junior mechanics on proper techniques and safety protocols during repairs.
- Assisted in troubleshooting avionics systems to restore operational capability quickly.
- Completed repair and maintenance work to meet aviation regulations and standards.
- Maintained records of inspections, maintenance and repairs performed.
- Replaced worn or damaged parts using hand tools, power tools and precision measuring instruments.
- Ensured that all work areas were kept clean and organized at all times.
- Followed safety protocols while troubleshooting, inspecting and performing repairs.
- Calibrated engine control systems following manufacturer's instructions.
- Tested repaired components for proper operation before returning them to service.
- Assisted in the disassembly and reassembly of aircraft for transportation purposes.
- Examined electrical wiring harnesses for signs of wear or fatigue during routine inspections.
- Operated lift equipment safely when moving heavy objects around the shop.
- Provided guidance to junior technicians regarding complex tasks or procedures.
- Installed new parts and components to aircraft in accordance with FAA regulations.
- Completed all paperwork associated with maintenance activities in a timely manner.
- Diagnosed malfunctions utilizing technical manuals, schematics, diagnostic equipment and other available resources.
- Repaired mechanical components such as engines, transmissions, rotor systems, fuel systems and hydraulic systems.
- Complied with all federal aviation regulations related to helicopter mechanics.
- Analyzed engine performance through data logging and troubleshooting techniques.
- Inspected airframes for corrosion damage and performed repairs as necessary.
- Performed daily maintenance and inspections on helicopters, including oil changes, filter replacements and lubrication of components.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Completed standard inspections to assess wear and damage to vehicles.
- Reviewed work orders and discussed with supervisors.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Repaired and serviced air conditioning, heating and electrical systems.
- Supervised and completed flight line foreign object prevention walks.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Disassembled units and inspected parts for wear with micrometers, calipers and gauges.
- Planned work procedures using charts, technical manuals and experience.
- Utilized electronic testing equipment to troubleshoot fuel, ignition and emissions control systems.
- Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
Chinook Helicopter Maintainer
US Army
Fort Drum, New York
02.2004 - 02.2012
- Conducted routine inspections on Chinook helicopters to verify airworthiness.
- Performed scheduled maintenance procedures, including engine checks and component replacements.
- Collaborated with flight crews to troubleshoot mechanical issues during pre-flight checks.
- Documented maintenance activities in compliance with regulatory standards.
- Assisted in training junior maintainers on best practices and safety protocols.
- Utilized diagnostic tools to identify malfunctions in helicopter systems.
- Coordinated with supply chain teams for timely procurement of replacement parts.
- Implemented safety measures to ensure a secure working environment during maintenance tasks.
Education
HVACR Technician - HVAC
Penn Foster Career School
Scranton, PA02-2011
Skills
- Inventory management and procurement
- Operational oversight
- Waste management and removal
- Customer relationship management
- Team coordination and training
- Project management and estimating
- Effective communication skills
- Problem solving and crisis management
- Time management and prioritization
- Financial planning and oversight
- Strategic planning and development
- Business administration and operations
- Employee development and staffing
- Investor relations and partnership cultivation
- Contract negotiation expertise
- Market trend analysis
- Sales strategy development and leadership
- Human resource management and labor relations
- Social media marketing strategies
- Budget administration and cost reduction
Languages
English
Professional
Certification
HVAC Technician
Timeline
Owner
Thomas Wilkey Handyman
10.2023 - Current
Vac Truck Driver
Shenandoah Construction
10.2022 - 10.2023
CDL Instructor
The CDL School
07.2020 - 10.2022
Owner/Operator Truck Driver
Geoffroy Transportation
03.2018 - 06.2020
CDL Tanker Driver
Liberty Haulers
01.2015 - 03.2018
Owner/Operator
Wilkey Heating & Cooling
08.2013 - 01.2015
Helicopter Mechanic
Dynacorp International
12.2012 - 08.2013
Chinook Helicopter Maintainer
US Army
02.2004 - 02.2012
HVACR Technician - HVAC
Penn Foster Career School