Thomas Williams
Sparta,Ga.
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
Work History
Manager Facilities
Georgia Correctional Industries
10.2020 - 10.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Regional Food Service Advisor
Georgia Correctional Industries
05.2017 - 10.2020
- Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
- Increased client portfolio performance through diligent market research and analysis for optimal asset allocation.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Conducted thorough reviews of clients'' existing financial plans, identifying areas for improvement or adjustment.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Contributed insights during team meetings aimed at optimizing firm-wide processes and procedures for increased efficiency.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Food Service Director
Georgia Department Of Corrections
02.2001 - 05.2017
- Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Implemented staff training programs to improve culinary skills and knowledge of food safety procedures.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Collaborated with other departments to develop cross-functional partnerships that improved overall facility operations and efficiency.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed strategies to improve food service levels for busy facility handling [Number] meals each day.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Food Service Manager
Georgia Department Of Corrections
12.1999 - 02.2001
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Food Service Supervisor
Georgia Department Of Corrections
12.1994 - 12.1999
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Co
High School Diploma -
Baldwin High School
Milledgeville, GA05.1989
Skills
- Workforce Management
- Operations Management
- Staff Development
- Financial Management
- Staff Training and Development
- Team building
- Administration and Reporting
- Professionalism
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 24 staff members.
Timeline
Manager Facilities
Georgia Correctional Industries
10.2020 - 10.2023
Regional Food Service Advisor
Georgia Correctional Industries
05.2017 - 10.2020
Food Service Director
Georgia Department Of Corrections
02.2001 - 05.2017
Food Service Manager
Georgia Department Of Corrections
12.1999 - 02.2001
Food Service Supervisor
Georgia Department Of Corrections
12.1994 - 12.1999
Co
High School Diploma -
Baldwin High School
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