Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Wood

Azle

Summary

Dynamic MFC Manager at Walmart with a proven track record in enhancing operational efficiency and team performance. Expert in utilizing analytics to drive productivity and reduce costs. Skilled in cross-functional collaboration and talent development, achieving significant improvements in throughput and customer satisfaction. Committed to fostering innovation and executing strategic initiatives.

Overview

9
9
years of professional experience

Work History

MFC Manager

Walmart
11.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Improved throughput from 47% to an average of 65%

Co-Manager

Walmart
10.2016 - 11.2022
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
  • Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
  • Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
  • Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.

Education

Logistics And Supply Chain Management

North Lake College
Irving, TX
06.2006

Skills

    Cross team functions to achieve goals and time lines

    Using analytics to improve productivity within store based functions

    Piloting and improving new company initiatives

Timeline

MFC Manager

Walmart
11.2022 - Current

Co-Manager

Walmart
10.2016 - 11.2022

Logistics And Supply Chain Management

North Lake College

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