THOMAS WORKMAN

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Selected type and size of piping required for each project.
• Filled pipe systems with water and air to determine location of leaks.
• Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
• Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
• Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
• Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
• Inspected sewers and piping systems to assess quality and condition.

Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.

• Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
• Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
• Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
• Obtained precise results by performing accurate hydrotesting.
• Repaired plumbing systems, components, and equipment.

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
• Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
• Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
• Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
• Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
• Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
• Offered guidance and training to junior team members.
• Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
• Obtained precise results by performing accurate testing.
• Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
• Repaired plumbing systems, components, and equipment.
• Eliminated risks by correctly identifying potential safety hazards.
• Complied with state plumbing codes throughout duration of each project.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Operated ground microphones and listening discs to locate hidden water line leaks.

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Filled pipe systems with water and air to determine location of leaks.
• Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
• Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
• Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
• Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
• Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
• Inspected sewers and piping systems to assess quality and condition.
• Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
• Complied with state plumbing codes throughout duration of each project.
• Repaired plumbing systems, components, and equipment.
• Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.