Thomas Worsham
Seffner
Summary
Dynamic manager with a proven track record at Hand Grown Nursery, enhancing customer satisfaction and team performance through effective leadership and conflict resolution. Skilled in regulatory compliance and time management, I excel in cross-functional teamwork, ensuring high-quality service delivery while fostering a positive work environment.
Overview
35
35
years of professional experience
Work History
Manager
Hand Grown Nursery
08.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Operated heavy equipment such as front-end loaders and chemical spray tractors.
- Measured and mixed chemicals pertaining to horticulture.
Property Maintenance Worker
Sweeper Systems
04.2005 - 07.2015
- Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
- Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
- Ensured tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Maintained multiple properties all over central Florida.
13 Bravo, Canon Crewmember
US Army
10.1990 - 11.1994
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Leadership courses and trained in Land Navigation and handling of hazardous materials for transport.
Education
High School Diploma -
Suwannee High School
Live Oak, FL01-1990
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Cross-functional teamwork
- Regulatory compliance
- Adaptability and flexibility
Timeline
Manager
Hand Grown Nursery
08.2015 - Current
Property Maintenance Worker
Sweeper Systems
04.2005 - 07.2015
13 Bravo, Canon Crewmember
US Army
10.1990 - 11.1994
High School Diploma -
Suwannee High School
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