Thomas Wyld
Scotia,NY
Summary
Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering 2 years of experience in security. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assert Protection Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
45
45
years of professional experience
Work History
Asset Protection Associate
Walmart
10.2022 - Current
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Kept patrons and employees safe and from criminal activity.
- Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
- Patrolled store departments to check for suspicious activities.
Body Shop
Self Employed Services
10.2010 - 11.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
OR Scrub Technician
Albany Medical Center Hospital
08.2006 - 06.2010
- Supported successful surgeries by regularly inspecting surgical equipment for damage or wear, ensuring prompt repairs or replacements when needed.
- Demonstrated flexibility and adaptability when faced with unexpected changes in surgical schedules or staffing needs.
- Kept operating rooms stocked with essential supplies while managing inventory levels efficiently to minimize waste during procurement processes.
- Streamlined workflow in the operating room by effectively prioritizing tasks during high-pressure situations.
- Contributed to a positive team atmosphere, fostering strong communication among surgeons, nurses, anesthesiologists, and other healthcare professionals.
- Increased patient satisfaction, demonstrating empathy and professionalism while addressing concerns or answering questions pre-and postoperative.
- Developed expertise in a wide range of surgical specialties such as orthopedics, neurology procedures, broadening the scope of assistance provided to surgical teams.
- Reduced surgery time, ensuring quick instrument turnover through efficient organization and preparation.
- Displayed exceptional attention to detail when preparing patients for surgery, including positioning them correctly on the operating table and applying sterile drapes as required.
- Facilitated timely completion of suturing tasks by handing over appropriate suture materials as requested by surgeons during wound closure processes.
- Assisted in complex surgeries by anticipating surgeon needs and providing necessary instruments promptly.
- Upheld HIPAA regulations at all times when working with sensitive patient data related to medical histories or treatment plans.
- Mitigated potential complications during surgery by promptly recognizing and addressing any issues with equipment or supplies.
- Promoted adherence to infection control policies through thorough decontamination of operating rooms after each procedure.
- Maintained accurate inventory counts for all supplies, enabling optimal resource allocation and cost control measures.
- Enhanced surgical efficiency by maintaining a sterile environment and organizing surgical equipment for easy access.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Maintained safe working environments by adhering to safety protocols and reporting hazards.
- Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
- Created safe operating environments for invasive and non-invasive procedures.
- Completed continued education units yearly to stay up to date on surgical technology and meet organizational requirements.
- Proved successful working within tight deadlines and a fast-paced environment.
Body Shop Assistant/Technician/Painter
Goldstein, Otto And Lazzare 's Dealerships
04.1994 - 06.2004
- Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
- Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
- Assisted in reducing turnaround times on jobs, performing minor repairs such as small dent removals and buffing scratches efficiently.
- Increased shop efficiency by maintaining a clean and organized work environment for all staff members.
- Demonstrated strong problem-solving skills in identifying issues with repair processes and developing effective solutions quickly.
- Maximized customer satisfaction through timely follow-ups on completed jobs, addressing any concerns or questions promptly.
- Collaborated effectively with colleagues across different departments, fostering a positive team atmosphere conducive to productivity.
- Contributed to a safe working environment by adhering to safety guidelines and reporting potential hazards promptly.
- Streamlined communication between departments, updating job status boards regularly to keep team members informed about current projects.
- Delivered consistent results in meeting deadlines, prioritizing workload effectively to complete tasks within specified timeframes.
- Supported the completion of high-quality repairs by mixing paint accurately according to manufacturer specifications.
- Promoted company reputation by delivering exceptional service both in-person and over the phone when interacting with customers or insurance representatives.
- Maintained up-to-date knowledge of industry trends and best practices, attending relevant training sessions as needed for continued professional development.
- Reduced material waste through careful management of supplies inventory and optimizing usage wherever possible.
- Enforced compliance with safety regulations when operating equipment.
- Prepared surfaces for priming, painting and refinishing.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Applied primers, sealers and other materials prior to painting.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Worked holidays and weekends depending on shifting needs of project.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Mixed and blended paints according to specified colors and consistency.
- Maintained up-to-date knowledge of industry trends, incorporating new painting techniques into projects.
- Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Corrected surface imperfections by filling cracks, holes, and joints.
- Applied various types of paints and other finishes to interior and exterior surfaces.
Warehouse Worker
BJ's Wholesale
11.1993 - 12.1994
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Sales and Marketing Assistant
Orkin Pest Control
06.1988 - 10.1990
- Assisted call-in customers with questions and orders.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Supported sales team by providing timely updates on inventory levels, ensuring adequate stock availability for meeting customer demands.
- Monitored customer reviews and responded promptly to negative feedback, demonstrating commitment to customer satisfaction and maintaining a positive brand image.
- Assisted in the creation of sales presentations tailored to individual client needs, resulting in higher closing ratios.
- Contributed to product development based on customer feedback analysis, leading to enhanced offerings tailored towards specific buyer needs.
- Analyzed market trends and competitor data to identify new opportunities for growth within target markets.
- Maintained up-to-date knowledge of industry trends and competitors'' offerings to stay ahead in the market, enabling proactive adjustments to marketing strategies as needed.
- Participated in cross-functional teams to develop comprehensive sales strategies that aligned with overall business objectives.
- Maintained confidentiality of customer and business information to prevent data breaches.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Managed customer expectations and helped navigate sales processes.
- Established lasting customer relationships using active listening and problem-solving skills.
- Contacted prospective customers through phone calls and emails to develop business.
- Demonstrated products to customers, answered questions, and redirected objectives to positive features.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Demonstrated willingness and interest in learning new tasks and skills.
- Shadowed team members to learn problem-solving and best practices in customer service.
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
Hospital Corpsman Second Class
US Navy/Marines
06.1979 - 03.1988
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Provided critical support during emergency situations, ensuring prompt and effective response to save lives.
- Educated patients on preventative health measures, promoting overall wellness within the community.
- Performed routine laboratory tests to aid in diagnosis and monitoring of patient conditions.
- Mentored junior Hospital Corpsmen, fostering professional growth and development within the ranks.
- Conducted thorough health assessments, diagnosing illnesses and developing appropriate treatment plans.
- Evaluated new medical equipment for potential implementation into existing practices, enhancing patient care capabilities further .
- Safeguarded sensitive medical information through diligent adherence to privacy regulations such as HIPAA guidelines.
- Improved patient care by effectively administering medications and treatments as prescribed by physicians.
- Managed immunization programs, ensuring all service members were up-to-date on required vaccinations for deployment readiness.
- Developed streamlined systems for managing medical supply inventory levels based on usage trends.
- Maintained a safe and sterile environment for surgeries, minimizing risks of infection or complications.
- Ensured proper disposal of hazardous waste materials in accordance with environmental regulations.
- Implemented best practices for infection control throughout the hospital facility, reducing the spread of contagious diseases.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Updated medical records in EMR system and double-checked data for accuracy.
- Rendered emergency medical treatment and administered immunization programs.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Contributed to medical evacuations and transport of patients to other medical facilities.
- Administered medications through injections and IVs in compliance with physician orders.
- Performed basic laboratory tests and collected specimens for further analysis.
- Utilized medical instruments to perform minor surgeries and other procedures.
- Educated patients and families about health conditions and treatments.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Followed all safety protocols and took necessary precautions while providing care.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
- Assessed medical conditions of patients in pre-hospital settings.
- Handled patient transfers from one medical facility to another.
- Collaborated with medical doctors and other healthcare professionals.
- Immobilized patient for placement on stretcher and ambulance transport.
- Observed patient behavior to report changes to medical personnel.
- Trained new EMTs on proper protocols and procedures.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Conducted patient intake and triage procedures.
Education
No Degree - Psychology
HVCC
Troy, NYSkills
Detail
- Customer Support
- Loss prevention strategies
- Integrity and Trustworthy
- Conflict Resolution
- Reliability
- Excellent Communication
- Organizational Skills
- Asset Protection
- Safety Protocols
Timeline
Asset Protection Associate
Walmart
10.2022 - Current
Body Shop
Self Employed Services
10.2010 - 11.2020
OR Scrub Technician
Albany Medical Center Hospital
08.2006 - 06.2010
Body Shop Assistant/Technician/Painter
Goldstein, Otto And Lazzare 's Dealerships
04.1994 - 06.2004
Warehouse Worker
BJ's Wholesale
11.1993 - 12.1994
Sales and Marketing Assistant
Orkin Pest Control
06.1988 - 10.1990
Hospital Corpsman Second Class
US Navy/Marines
06.1979 - 03.1988
No Degree - Psychology
HVCC