Thomas Yogan
Sandy Springs,GA
Summary
Dedicated entrepreneur with a proven track record of successfully establishing and managing Yogan Solutions LLC, a landscaping, tree service, snow removal and property maintenance company, for the past 10 years, offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Demonstrated expertise in sales, customer acquisition & retention, accounting, crew management, and business growth. Adept at leveraging diverse skills to drive operational excellence and achieve consistent revenue growth year-on-year.
Additionally, served as an Assistant Pastor for three years, contributing leadership and guidance to a local church community.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Founder and Owner
Yogan Solutions LLC
Pittsburgh
01.2013 - Current
- Implemented effective marketing strategies, including online and offline advertising, resulting in a significant increase in leads
- Developed and maintained customer relationships through word of mouth and referrals, contributing to a steady flow of new business year-on-year
- Conducted detailed estimates using personal expertise, ensuring accuracy and transparency in client communications
- Managed all aspects of invoicing, payroll, and year-end reporting using tools such as QuickBooks and Excel
- Ensured financial integrity and compliance with tax regulations, contributing to the company's fiscal responsibility
- Established a customer-centric approach, ensuring high levels of satisfaction and retention
- Implemented a robust CRM system to streamline customer interactions and enhance communication
- Proactively addressed customer concerns, fostering positive relationships and loyalty
- Developed comprehensive plans for snow removal, coordinating the deployment of crews and ensuring equipment readiness including planning, scheduling, and execution of services
- Established emergency response protocols for severe weather conditions, ensuring a rapid and effective response
- Proactively engaged with clients during snow events, providing updates and addressing concerns to maintain high client satisfaction
- Zero claims of slip and fall accidents at all our commercial accounts
- Utilized project management methodologies to plan, execute, and close landscaping projects within scope, budget, and timeline
- Coordinated with cross-functional teams, including sales, operations, and external vendors, to ensure seamless project delivery
- Conducted risk assessments and implemented mitigation strategies to address potential project challenges
- Created comprehensive job schedules and efficiently assigned tasks to the crew, ensuring the timely completion of projects with a focus on quality
- Fostered a collaborative work environment, promoting teamwork and accountability among team members
- Achieved an impressive annual revenue growth of 20% year-on-year for last three years, highlighting the ability to drive sustainable business expansion.
Assistant Pastor
A Remnant of People Ministries
Pittsburgh
01.2020 - 01.2023
- Provided pastoral care and support to the congregation, fostering a sense of community and spiritual growth
- Led Bible study sessions and delivered Sunday messages, contributing to the spiritual development of the church community
- Worship Leader for Sunday and bible study gatherings.
Property Maintenance Manager
Yogan Solutions
Jefferson Hills, PA
01.2018 - 01.2023
- Applied extensive knowledge gained since 2013 to excel in property maintenance within the real estate business my family owns
- Conducted on site repairs to real estate properties, including flooring installation, minor plumbing, minor electrical work, complete bathroom remodeling, and carpentry work.
- Performed regular assessments of existing facilities to determine necessary upgrades or repairs.
- Created detailed reports on current condition of all properties.
- Proposed or approved modifications to project plans.
- Trained personnel on proper use of tools, equipment, and machinery used in property maintenance activities.
- Assigned work and monitored performance of project personnel.
- Delegated work to staff, setting priorities and goals.
- Resolved tenant complaints regarding maintenance issues in a timely manner.
- Managed the repair and upkeep of building systems, including HVAC, plumbing, electrical, and landscaping.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
2nd year of University in Business Management -
Penn State
01.2010
High School Diploma -
Thomas Jefferson High School
Jefferson Hills, PA05-2008
Skills
- Sales and Marketing
- Customer Relationship Management
- Recruitment and Hiring
- Entrepreneurial and Innovative
- Business Administration
- Accounting and Finance
- Crew Management
- Strategic Planning
- Leadership and Team Building
- Project Management
- Public Speaking
- Revenue Generation
- Contract Negotiation
- Organizational Structuring
- Operations Management
- Financial Management
- Contract Management
- Customer Acquisition
Certification
Ordained Pastor
References
- Apostle David Sutton, A Remnant of People Ministries, 412 680 4554, aremnantofpeople@msn.com
- Nancy McDonell, President and CEO of Value of the Person, 412 721 6383, nmcdonnell@valueoftheperson.com
- Rob Nelson, Founder and CEO of Robert’s Landscaping and Tree Service, 412 519 5433
Affiliations
- I thrive in the outdoors with fishing and hunting deer, duck, turkey, and bear.
- I love working with my hands and operating heavy machinery such as skid steer, snow plows, lawn mowers, saws, power tools etc.
- Passionate about the piano and currently learning to play
Accomplishments
- High school football and volleyball athlete
- Won State Football Championship Senior Year
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Assistant Pastor
A Remnant of People Ministries
01.2020 - 01.2023
Property Maintenance Manager
Yogan Solutions
01.2018 - 01.2023
Founder and Owner
Yogan Solutions LLC
01.2013 - Current
2nd year of University in Business Management -
Penn State
High School Diploma -
Thomas Jefferson High School
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