Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Zarate

Hempstead,TX

Summary

Accomplished in enhancing customer loyalty through exceptional service at Wells Fargo, adept at handling complex transactions and cash management. Demonstrates professionalism and courtesy, excelling in deposit and withdrawal management. Proven track record in minimizing discrepancies and swiftly resolving customer concerns, contributing to a superior customer experience.

Overview

5
5
years of professional experience

Work History

Bank Teller

Wells Fargo
Brenham, TX
10.2023 - 08.2024
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Handled various accounting transactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

Cashier / Customer Service Representative

Walmart
Cypress, TX
07.2019 - 08.2022
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Education

Bachelor Of Business Administration - Entrepreneurship

American InterContinental University
Schaumburg, IL

Associate Of Business Administration - Business Administration

American InterContinental University
Schaumburg, IL
11.2024

Skills

  • Professionalism and Courtesy
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Transaction Processing

Timeline

Bank Teller

Wells Fargo
10.2023 - 08.2024

Cashier / Customer Service Representative

Walmart
07.2019 - 08.2022

Bachelor Of Business Administration - Entrepreneurship

American InterContinental University

Associate Of Business Administration - Business Administration

American InterContinental University
Thomas Zarate