Thomas Ziaukas
Powder Springs,GA
Summary
Dynamic professional with extensive experience as a Commissioning Technician at Techwood Engineering, excelling in troubleshooting and equipment calibration. Proven ability to enhance workflow efficiency through effective communication and technical documentation. Skilled in project management and equipment maintenance, consistently delivering tailored solutions that meet client needs and drive satisfaction.
Overview
14
14
years of professional experience
Work History
Commissioning Technician
Techwood Engineering
Atlanta, GA
10.2025 - Current
- Collaborated with engineers to troubleshoot system malfunctions effectively.
- Installed and calibrated complex machinery in various industrial settings.
- Documented commissioning processes for future reference and training purposes.
- Resolved technical issues during project execution to maintain workflow efficiency.
- Handled on-site commissioning activities for equipment.
- Conducted commissioning activities such as loop checking, equipment start-up, system checkout and verification of operations.
- Troubleshot and resolved problems associated with instrumentation systems during commissioning phase.
Sales Engineer
Seasons 4
Douglasville, GA
05.2013 - 10.2025
- Project analyzation, technical document dissemination, quote generation, project management, billing, customer relations, utilizing company resources to learn new skills.
- Developed customized solutions for clients using HVAC products and systems.
- Collaborated with sales teams to identify customer needs and tailor presentations.
- Provided technical support during pre-sales and post-sales processes.
- Assisted in creating detailed proposals for complex customer projects.
- Engaged with engineering teams to improve product designs based on feedback.
- Maintained up-to-date knowledge of industry trends and competitor offerings.
- Analyzed customer requirements and identified solutions that best fit their business objectives.
- Responded promptly to customer inquiries regarding product specifications, pricing, availability.
- Tracked competitor activities such as pricing changes, new product releases.
- Evaluated customer feedback in order to identify areas of improvement for products and services.
- Created sales proposals for new and existing clients based on their individual needs.
- Maintained a thorough understanding of the company's products, services, pricing policies, and promotional materials.
- Served as a liaison between engineering staff and sales team members throughout the development process.
- Compiled reports summarizing sales activity, forecasting future sales trends.
- Investigated customer complaints related to product performance or quality issues.
- Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
- Provided technical support and guidance to clients post-sale to ensure product integration and satisfaction.
- Identified upsell and cross-sell opportunities within the existing client base to maximize revenue.
- Developed and maintained strong relationships with key clients, leading to increased sales and client retention.
- Collaborated with sales teams to understand customer requirements and craft tailored solutions.
- Managed technical documentation, including product manuals and FAQs, to support the sales process.
- Advised on product customization options to meet specific client requirements.
Owner
Southern Property Solutions
Douglasville, GA
01.2012 - 01.2024
- Financial management, resource allocation, commercial equipment maintenance and operation, quote generation, account management, customer relations and solicitations, creative problem solving, employee management, business management, financing, commercial vehicle maintenance, labor, guarantor, arborist, commercial and residential lawncare, outdoor lighting and landscaping.
Wiring Technician
Seasons 4
Douglasville, GA
05.2012 - 03.2013
- Sensor and component wiring for commercial HVAC equipment
- Panel wiring, Foam insulation installation, hydraulic press operation and maintenance, product management and organization, shop maintenance.
Education
High School -
Douglas County High School
Douglasville, GA01.2008
Some College (No Degree) - Mechanical Engineering
Southern Poly Technical College
Marietta, GASkills
- Welding and plumbing
- Electrical and hydraulic work
- Equipment fabrication and maintenance
- Design and CAD experience
- Woodworking and framing
- Machine operations
- Auto mechanics
- Programming skills
- Technical documentation
- Equipment calibration
- Effective communication
- Audio-visual systems
- 3D printing
- Project management
- Drainage and grading
- Microsoft Office proficiency
- Customer relations management
- Arborist skills
- Lawn care and maintenance
- Land development
Previous Location
Douglasville, GA
Personal Information
Age: 36
Timeline
Commissioning Technician
Techwood Engineering
10.2025 - Current
Sales Engineer
Seasons 4
05.2013 - 10.2025
Wiring Technician
Seasons 4
05.2012 - 03.2013
Owner
Southern Property Solutions
01.2012 - 01.2024
High School -
Douglas County High School
Some College (No Degree) - Mechanical Engineering
Southern Poly Technical College